Ashton Phillips
Deltona
Summary
I am a highly motivated and quick-learning new professional seeking an opportunity to leverage my ability to adapt to new challenges, contribute to team projects, and maintain a positive and professional demeanor, while seeking opportunities for growth and advancement.
Offer a solid background in Information Assurance, Network Analytics, and RMF processes. Career has demonstrated superior personal initiative, computer technical skills, client relations, creativity, and award-winning performance success.
Resourceful Field Coordinator known for high productivity and efficient task completion. Skilled in project management, team leadership, and strategic planning, ensuring timely achievement of objectives. Excel in communication, adaptability, and problem-solving, leveraging these soft skills to navigate challenges and coordinate successful projects.
Overview
5
5
years of professional experience
2022
2022
years of post-secondary education
1
1
Certification
Work History
Field Coordinator
Right at Home
DeLand
08.2025 - Current
- Coordinated schedules for caregivers and clients to ensure timely service delivery.
- Communicated with clients to assess needs and address concerns effectively.
- Trained new caregivers on company policies and best practices for care.
- Collaborated with healthcare professionals to enhance client care strategies.
- Maintained accurate records of client care plans and caregiver activities.
- Created detailed plans outlining goals, strategies, resources, timelines, and deliverables for each project.
- Provided training sessions for team members on proper use of tools and equipment required for completing tasks in the field environment.
Shift Lead
Gators Riverside Grille
Sanford
04.2024 - 03.2025
- Managed daily operations and shift schedules.
- Oversaw cash handling and financial accuracy.
- Resolved customer concerns with effective solutions.
- Maintained a productive, conflict-free work environment.
- Maximize sales opportunities by proactively suggesting appetizers, desserts, and beverages to complement customer meals.
- Effectively communicated restaurant policies, procedures, and expectations to team members, ensuring clear understanding and compliance.
- (No longer in business)
Customer Service
Olive Garden
Orlando
12.2020 - 03.2024
- Provided exceptional, family-style service to guests, creating a warm and welcoming dining experience in line with brand values.
- Improved efficiency with strong time management.
- Collaborated effectively with kitchen staff and other servers to ensure seamless service and a positive guest experience.
- Successfully upsold value-added options, maximizing revenue and guest satisfaction.
- Handled guest complaints with empathy and understanding, turning potentially negative experiences into opportunities to build customer loyalty.
- Proactively identified and addressed potential service issues, preventing negative guest experiences and maintaining a positive dining atmosphere.
Education
Deltona High School
Deltona, FLSkills
- Information Assurance
- Network Analytics
- RMF processes
- Customer Service
- Attention to Detail
- Adaptability
- Task Prioritization
- Schedule Coordination
- Problem Resolution
- Persuasive Communication
- Microsoft Office (Word and Excel)
- POS System Management
- Client assessment
- Caregiver training
- Record management
- Customer relationship management
Certification
CDA, Child Development Associate
Phone
cell, (386) 837-8764
Timeline
Field Coordinator
Right at Home
08.2025 - Current
Shift Lead
Gators Riverside Grille
04.2024 - 03.2025
Customer Service
Olive Garden
12.2020 - 03.2024
Deltona High School