Summary
Overview
Work History
Education
Skills
Coaching
Timeline
Generic

Ashton Riley

Aurora,CO

Summary

Dynamic professional with a proven track record at ANB Bank, excelling in customer service and sales. Leveraging exceptional cash management and collaborative leadership skills, I consistently foster strong client relationships and drive branch success. Recognized for effectively cross-selling financial products while maintaining compliance and enhancing customer satisfaction.

Overview

10
10
years of professional experience

Work History

Universal Banker

ANB Bank
02.2024 - Current
  • Responsible for demonstrating excellent customer service in accordance with Strum Financial Group's Mission, Vision, and Values. Opens accounts, handles cash and various financial transactions, sells/cross-sells bank products and services, assists customers with their banking needs, and resolves customer service issues while complying with regulatory requirements. Accountable for sales and service activities for assigned branch locations. Proactively seeks new customers through marketing and prospecting. Refers customers to other areas of the company as appropriate.

STORE MANAGER

JD Sports
Aurora
09.2021 - 02.2024
  • Consistently delivered exceptional customer service through product knowledge and store procedures Effectively managed and trained employees to company standards and policies Accurate cash handling, cash balancing and preparation of daily bank deposits Responsible for creating and enforcing detailed staffing plans to ensure proper store coverage Ensured store displays were in alignment with brand expectations and changed timely as directed by head office Oversaw inventory tracking and ordering/organizing

DELIVERY DRIVER

UPS
04.2020 - 08.2021
  • Managed a delivery route independently with a focus on reliability, professionalism and ethical decision making Delivered excellent customer service and consistently strived to create great customer relationships on delivery route Ensured accurate tracking and record keeping to mitigate losses and ensure policy and procedure compliance Worked collaboratively with other drivers to support and assist when needed Met and exceeded company goals with regards to delivery volume expectations

CHEMICAL SPECIALIST

US Army
01.2016 - 03.2020
  • Devised numerous plans and situations with my team and on my own Lead meetings with my officers and supervisors to create solutions for company/battalion success Trained in, operated and maintained both chemical and nuclear equipment Assisted in establishment, administration, and application of NBC defense measures Participated in preparation and operation of smoke generating equipment; perform NBC reconnaissance; operate and maintain identification/detection and decontamination equipment

Education

Certificate - Retail Bank Training

BankWork$
Aurora

Associates in Communications - Finance, Computer Engineering

Community College of Aurora
Aurora, CO

Army Course - Chemical, Biological, Radiological and Nuclear Specialist

US Army
Killeen, TX

High School Diploma -

Cherry Creek High School
Greenwood Village, CO

Skills

  • Trained military professional
  • Exceptional customer service
  • Accurate cash management
  • Collaborative leadership skills
  • Effective sales and relationship development

Coaching

  • Vista Peak High School (Football), Running back/receivers coach, 2021-2022, Made it to first playoff game in 15 years
  • Vista Peak High School (Football), Running backs coach, 2022-Present

Timeline

Universal Banker

ANB Bank
02.2024 - Current

STORE MANAGER

JD Sports
09.2021 - 02.2024

DELIVERY DRIVER

UPS
04.2020 - 08.2021

CHEMICAL SPECIALIST

US Army
01.2016 - 03.2020

Certificate - Retail Bank Training

BankWork$

Associates in Communications - Finance, Computer Engineering

Community College of Aurora

Army Course - Chemical, Biological, Radiological and Nuclear Specialist

US Army

High School Diploma -

Cherry Creek High School

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