Dynamic professional with a proven track record at Walmart, enhancing customer satisfaction through effective problem-solving and exceptional service. Skilled in time management and attention to detail, I streamlined inventory processes and fostered positive animal interactions as a Zookeeper, ensuring compliance with ethical standards while enriching visitor experiences.
Overview
4
4
years of professional experience
Work History
Walmart Associate
Walmart
06.2021 - Current
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Developed and implemented strategies to increase customer satisfaction and engagement.
Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
Followed safety protocols and maintained a clean work environment at all times.
Efficiently picked and packed customer orders according to order specifications.
Zookeeper
Santa Fe College Teaching Zoo
05.2023 - 07.2024
Maintained safe and clean exhibit areas for animals and visitors through regular upkeep and sanitation procedures.
Developed strong bonds with individual animals through positive reinforcement training techniques, promoting trust and cooperation.
Ensured compliance with all regulations governing the ethical treatment of animals under zoo care standards.
Enhanced visitor experience by conducting informative guided tours, explaining animal behaviors and habitats.
Assisted in the safe capture, restraint, and transport of animals when necessary for medical procedures or relocation purposes.
Collaborated with veterinary staff to administer medications, treatments, and routine health checks for optimal animal care.