Ashton Russow
Sharpsville,IN
Summary
Dynamic, motivated professional with 10+ years of experience in office administration, coupled with excellent problem-solving capabilities. Excels as team-player or independently. Thrives in fast-paced environments and adapts to changing priorities, while maintaining a positive attitude and solid work ethic.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Mortgage Denial and HMDA Review Specialist
First Farmers Bank & Trust
06.2022 - Current
- Provides support for mortgage and loan processing workflow
- Expertise in Conventional and HELOC mortgage products requiring knowledge of departmental procedures
- Review and verifies loan documents for accuracy in reporting of Denied loan, HMDA per Compliance, and investor regulations
- Making certain that all loans are meeting the required TRID timeline
- Maintains and prepares files on each loan type and ensures that information is complete and accurate.
Pipeline Manager Assistant
VanDyk Mortgage Corporation
03.2021 - 06.2022
- Utilize Encompass to review and monitor loan processes
- Day-to-day analysis to ensure critical service level of milestones is achieved
- Follow up with departments on outstanding conditions and signed docs back
- Ensure that all files are moving through loan process in accordance with RESPA and ECOA
- Issue Statements of denial, add/remove borrowers, withdrawal files per borrower request
- Preform second review/HMDA on all files moving through the Closing pipeline
- Experience with VA, FHA, HELOC, Conventional, and USDA-RHA loan types.
Mortgage Closing Admin Assistant
First Farmers Bank & Trust
08.2019 - 01.2021
- Responsibilities: Upload purchase agreements
- Answers frequently asked questions from title companies, prospective clients
- Collecting and uploading final titles, final recorded mortgages, releases of liens
- Maintains the integrity and confidentiality of client personal information
- Filing break downs
- Fluid use of Mortgagebot & Director Client
- Ordering title policies.
Healthcare Staffing Manager/Recruiter
CareerStaff Unlimited
11.2018 - 08.2019
- Responsibilities: Business development: contact existing, perspective, and active customers through multiple channels such as telephone, email, client site visits, etc
- Managed the promotion of staffing services by building and maintaining strong credit union relationships through business networking and sourcing of high-quality candidates
- Established a clear understanding of the client's need when initiating a new placement request
- Led recruitment strategies for the successful sourcing of candidates that best met the employer's needs
- Successfully retained client business, grew a database of skilled candidates and led the branch in multiple years of profitability goals
- Strategized sourcing methods for locating qualified applicants through advertising efforts, web marketing, cold calling and networking
- Managed flow of candidate experience, from phone screening through the interviewing and hiring process
- Documented interview notes, resume activity and candidate activities in EmpACT recruiting database
- Directed full background check process (Including: detailed references, drug testing, education verifications, bondability, credit checks and criminal reports)
- Sales experience in bill and pay negotiations with clients and employees.
Office Manager
North American Dental Group
09.2017 - 04.2018
- Responsibilities: Achieving revenue goals by effectively managing patient scheduling, staff productivity, collections and receivables, specialty referral process, and miscellaneous operations expenses
- Manage office within budget guidelines to include clerical and auxiliary supply purchases, labs, and labor costs
- Directly supervises office teams and proactively manages their performance and development including but not limited to performance feedback, appraisals, and corrective actions
- Increase patient growth by supporting sales, marketing, and promotional programs
- Completes administrative tasks, such as financial review, end of day reporting, staff payroll, account receivable reports
- Manages and assists designated office team members with appropriate payment and insurance progresses.
Ophthalmic Technician
Eye Physicians Inc
12.2015 - 04.2017
- Responsibilities: Obtained patient history to include chief complaint and present/past history of health
- Performed accurate and consistent measurement and documentation of patient's visual acuity, manual lensometry, confrontational visual fields, stereo testing, pupillary function tests, color plates, dilation of pupils, and optic nerve testing
- Provided back up to ophthalmic photographer
- Assisted physician in surgery, maintaining sterilization standards to reduce risk of infection
- Maintained compliance with Stericycle mandates and disposal of infectious waste materials.
Staffing Specialist
Staffing Resources
05.2013 - 06.2015
- Responsibilities: Recruited, interviewed, and screened prospective employees, creating a pool of qualified candidates to meet clients' needs
- Conducted employment verifications and reference checks
- Administered assessment tests to applicants to determine their level of competency
- Performed on-boarding, drug-testing, and orientations with new employees
- Operated multi-line phone system in a high volume office and other administrative duties.
Education
Core 40 -
Kokomo High School
Kokomo, IN2 year in General Studies -
Indiana University Kokomo
Kokomo, IN12.2023
Skills
- Recruiting
- Ophthalmology Experience
- Office Administration
- Microsoft Outlook
- Medical Scheduling
- Human Resources
- Accounts Payable
- HIPAA
- Documentation Review
- Solid office administration skills with Proficiency in all Microsoft applications
- Patient/Employee relations and support
- Human Resources with emphasis in Accounts Payable
- Customer focused Adept at building long-term, loyal clientele
- Task Prioritization
- Multitasking
- Conflict Resolution
- Training and Development
- Process Improvement
- Customer Service
- Employee Relations
- Candidate Sourcing
- Staffing Agency Coordination
- Drug Testing
- Termination Documentation
- New Hire Orientation
- Remote Conferencing and Communication
Certification
Driver's License
Timeline
Mortgage Denial and HMDA Review Specialist
First Farmers Bank & Trust
06.2022 - Current
Pipeline Manager Assistant
VanDyk Mortgage Corporation
03.2021 - 06.2022
Mortgage Closing Admin Assistant
First Farmers Bank & Trust
08.2019 - 01.2021
Healthcare Staffing Manager/Recruiter
CareerStaff Unlimited
11.2018 - 08.2019
Office Manager
North American Dental Group
09.2017 - 04.2018
Ophthalmic Technician
Eye Physicians Inc
12.2015 - 04.2017
Staffing Specialist
Staffing Resources
05.2013 - 06.2015
Core 40 -
Kokomo High School
2 year in General Studies -
Indiana University Kokomo
Driver's License
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