Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashton Sallaz

Angola,NY

Summary

Dynamic and results-driven professional with effective leadership skills honed at McMillans Landscaping. Proven track record in enhancing team performance and operational efficiency through strategic delegation and employee engagement. Adept at resolving conflicts and fostering collaboration, ensuring a productive and safe work environment. Committed to achieving high customer satisfaction and team success.

Overview

5
5
years of professional experience

Work History

Truck Lead/ Team Supervisor

McMillans Landscaping
03.2023 - Current
  • Facilitated strong relationships between our team and other departments leading to improved cross-functional collaboration.
  • Resolved conflicts between team members diplomatically, maintaining a healthy working environment conducive to productivity.
  • Evaluated team member performance regularly, providing guidance for professional growth and development.
  • Collaborated with upper management to establish performance goals for the team and develop strategies for achieving them.
  • Mentored new hires in company policies, procedures, and expectations to facilitate their smooth integration into the team.
  • Created and implemented strategies for improving operational efficiency and accuracy.
  • Collaborated with other leaders and executives to direct workflow and support operations.
  • Applied customer feedback into my daily/ weekly operations whilst maintaining productivity

Customer Service Associate

Walgreens
08.2022 - 03.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
  • Enhanced customer loyalty by providing empathetic and efficient resolution to issues.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Managed timely and effective replacement of damaged or missing products.

Barback

Turtle Joes Sandbar
06.2020 - 07.2021
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
  • Restocked ice, condiments, and snacks.
  • Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
  • Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
  • Replaced empty kegs and soda syrups.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Reported any disrespectful or obnoxious patrons to the bouncer/ doorman for observation or removal
  • Resupplied kitchen with necessary food stuffs and picked up slack on dishes

Education

Lake Shore Highschool
Angola, NY
06.2023

Conservation/Heavy Equipment Operations And Care

E2CCB LoGuidice Educational Center
Fredonia NY
06.2023

Skills

  • Effective leadership
  • Assignment delegation
  • Report preparation
  • Complaint handling
  • Employee engagement
  • Attention to detail

Timeline

Truck Lead/ Team Supervisor

McMillans Landscaping
03.2023 - Current

Customer Service Associate

Walgreens
08.2022 - 03.2023

Barback

Turtle Joes Sandbar
06.2020 - 07.2021

Lake Shore Highschool

Conservation/Heavy Equipment Operations And Care

E2CCB LoGuidice Educational Center

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