Detail-oriented supply chain professional adept at coordinating procurement processes and managing vendor relationships. Proven ability to streamline operations, maintain accurate inventory records, and support budgeting through data analysis. Committed to enhancing team efficiency and achieving organizational goals.
Overview
7
7
years of professional experience
Work History
Supply Specialist
WV Division of Highways
Lewisburg
01.2026 - Current
Coordinated procurement processes for materials and services to meet division needs and support operational goals.
Managed vendor relationships, ensuring timely invoice payments and promptly resolving issues to maintain supply continuity.
Collaborated with vendors to streamline supply chain operations and delivery schedules.
Utilized OASIS to create procurement documents for parts orders and reconcile purchasing card transactions.
Conducted regular audits of supply inventory to maintain accurate records.
Prepared work orders, bills of lading or shipping orders to route materials.
Operations Assistant
WV Division of Highways
Lewisburg
09.2023 - 01.2026
Managed payroll documentation for department, approving timesheets and leave requests to ensure accurate payroll processing.
Resolved payroll discrepancies by investigating issues, communicating solutions to staff, and ensuring timely resolution.
Verified and submitted timekeeping information for accurate and efficient payroll processing.
Maintained confidentiality of sensitive employee information while addressing payroll concerns or disputes.
Audited timesheets and payroll records for accuracy.
Produced weekly and monthly reports using advanced Excel functions, facilitating informed decision-making for management.
Automated multiple reporting tasks through creation of reporting tools.
Supported budgeting processes by gathering and analyzing expense data.
Managed OC's (over the counter) by approving, reviewing, or denying transactions with limited supervision.
Prepared detailed progress reports for upper management.
Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
Created and maintained data entry logs to track data entry activities.
Increased data retrieval speed by implementing effective file organization systems.
Answered phone promptly and directed incoming calls to correct offices.
Used statistical methods to analyze data and generate useful reports.
Bookkeeper
Greenbrier Valley Solid Waste
Williamsburg
06.2020 - 08.2023
Managed accounts payable and receivable, ensuring timely payments and collections.
Maintained and processed invoices, deposits, and money logs to ensure accurate financial tracking.
Reconciled financial records and corrected discrepancies to uphold data integrity.
Posted daily receipts and payments in accordance with corporate protocols.
Assisted in preparing monthly financial statements and reports for management review.
Prepare and process journal vouchers.
Adapted quickly to changing priorities, ensuring timely resolution of issues.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Investigated and resolved customer inquiries and complaints quickly.
Switchboard Operator
Greenbrier Valley Medical Center
Ronceverte
12.2019 - 06.2020
Directed incoming calls to internal personnel and departments, routing to best-qualified department.
Managed high call volumes, maintaining professionalism to ensure timely responses to inquiries and concerns.
Maintained accurate call logs, ensuring effective communication across organizational levels.
Announced important information and emergency notifications over PA system.
Improved patient experience by effectively managing front desk operations and fostering a welcoming atmosphere.
Coordinated patient scheduling, check-in, check-out, and billing payments to streamline patient flow.
Trained new reception staff on systems and protocols, fostering a knowledgeable team environment.
Certified Nursing Assistant
Greenbrier Healthcare Center
Ronceverte
08.2019 - 12.2019
Delivered compassionate patient care, supporting daily activities and personal hygiene to enhance patient comfort.
Monitored vital signs and reported changes to nursing staff for timely interventions.
Worked with healthcare team to create and execute individualized care plans, ensuring tailored treatment for each patient.
Advocated for patient needs, ensuring comfort and effective communication with families.
Assisted in maintaining a safe and clean environment, adhering to infection control protocols.
Recorded patient progress in electronic health records, facilitating clear communication and continuity of care.
Direct Support Professional Caregiver
ResCare
Lewisburg
04.2019 - 09.2019
Provided personalized care and support to enhance client quality of life.
Assisted individuals in daily activities, promoting independence and dignity.
Monitored client progress, communicating significant changes to healthcare teams for timely interventions.
Advocated for client needs, ensuring access to resources and services.
Established trust-based relationships with clients through consistent respect, empathy, and reliability, enhancing their sense of security.
Built strong relationships with clients to deliver emotional support and companionship.
Collaborated with families to ensure consistent communication regarding care plans.
Managed medications for clients, ensuring proper dosages were taken on schedule and any side effects were promptly reported to healthcare professionals.
Provided reliable transportation for clients to attend medical appointments and social outings.
Help clients manage money, pay bills, and shop for groceries or personal items.
Performed cleaning tasks to maintain a tidy living environment.