Quality-focused Assistant Property Manager with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions.
Overview
17
17
years of professional experience
Work History
Assistant Property Manager
Gates Hudson & Associates Inc.
Richmond, VA
01.2020 - Current
Exercise direct supervision over property staff.
Welcome and show the property to prospective new residents.
Processed applications received from prospective tenants verifying credit history, employment status.
Conduct periodic inspections during resident move-ins and move-outs.
Review notices to vacate to determine cause of move-out, making every attempt to save potential move-out.
Address resident concerns and requests in a timely manner to ensure satisfaction with management.
Consistently implement community policies.
Ensure routine expenditures align with approved property budget. Control purchases using approved vendor lists.
Perform additional duties as assigned.
Assistant Property Manager
The Mulholland Group
Richmond, VA
08.2014 - 02.2016
Oversaw daily operations, maintenance, and administration of various properties.
Conducted tours of vacancies with prospective tenants.
Explained policies and procedures to tenants and enforced rules.
Maintained accurate records of all transactions involving tenants' accounts including rent payments and late fees.
Handled complaints from tenants regarding maintenance issues and resolved them promptly.
Marketing Associate
Covenant Woods Retirement Community
Mechanicsville, VA
03.2008 - 01.2012
Tracked communications strategies, advertising campaigns and marketing approaches to measure successes and failures.
Analyzed market trends and customer behavior to inform marketing decisions.
Coordinated and executed marketing campaigns across various channels.
Managed social media accounts, increasing engagement by significant percentage.