My name is Ashton Thompson, I'm 24 years old, Im very reliable, bubbly, outgoing. I'm a Certified Nursing Assistant for a year now! I cherish taking care of the elderly, I also have experience in customer service. I love working with people, im always open for learning new skills.
Overview
1
1
year of professional experience
Work History
Certified Nursing Assistant
Watercrest Senior Living Group
05.2023 - 08.2023
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Certified Nursing Assistant
White Oak Manor
09.2022 - 04.2023
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Call Center Representative
Founders Federal Credit Union
03.2022 - 07.2022
Placed outbound customer service or customer satisfaction calls to follow up on issues.
Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Processed debit and credit card and electronic check payments.
Met customer call guidelines for service levels, handle time and productivity.
Delivered prompt service to prioritize customer needs.