Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
EXPERIENCE
Timeline
Generic

Ashton Tillman

Amarillo,TX

Summary

Highly motivated and conscientious professional desiring to secure a position with your organization. Exhibiting the ability to make decisions, solve problems creatively, work well under pressure, and to work effectively with others at all levels in an organization. Desiring a position with opportunity for growth and advancement.

Results-driven call center professional with solid experience in customer service and communication. Adept at resolving issues efficiently and maintaining high customer satisfaction. Strong focus on team collaboration, adaptability, and achieving targets. Skilled in active listening, problem-solving, and multitasking. Reliable and flexible in meeting changing needs.

Experienced with customer interactions, effective communication, and problem-solving. Utilizes active listening and empathy to address customer concerns. Track record of maintaining calm and professional demeanor in high-pressure situations.

Experienced with navigating diverse routes and handling freight securely. Uses time management to ensure timely deliveries and uphold service standards. Track record of vehicle maintenance and adherence to safety protocols, ensuring smooth operations.

Professional driver prepared for demands of logistics industry. Known for maintaining punctual and reliable delivery schedules, contributing to operational efficiency. Valued team member with track record of collaboration and flexibility in meeting changing needs. Skilled in route planning and vehicle maintenance, with focus on safety and customer service.

Warehouse professional with proven ability to streamline logistics and enhance warehouse efficiency. Known for strong focus on team collaboration and achieving results, adapting to shifting priorities seamlessly. Reliable in managing inventory, ensuring accurate order fulfillment, and maintaining safe working environment.

Knowledgeable [Desired Position] with solid background in warehouse operations, including inventory management and order fulfillment. Successfully contributed to improving workflow efficiency and reducing downtime. Demonstrated proficiency in operating forklifts and managing stock levels.

Professional warehouse worker with strong background in efficient inventory management and order fulfillment. Skilled in operating forklifts, managing stock levels, and ensuring timely deliveries. Strong focus on team collaboration and achieving results, consistently adapting to changing needs. Reliable and flexible with excellent organizational and problem-solving skills.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Call Center Representative

Xcel Energy
Amarillo, TX
04.2025 - 03.2026
  • Managed high-volume inbound calls, providing exceptional customer service and support.
  • Resolved customer inquiries efficiently, utilizing knowledge of energy products and services.
  • Collaborated with cross-functional teams to enhance customer experience and service delivery.
  • Trained new representatives on call handling procedures and company policies.

Order Builder

Coke A Cola
Amarillo, TX
03.2022 - 01.2025
  • Operated warehouse equipment to build and prepare orders for distribution.
  • Ensured accuracy of order fulfillment through attention to detail and quality checks.
  • Collaborated with team members to optimize workflow efficiency in order building processes.
  • Conducted regular inventory assessments to maintain stock levels and reduce shortages.

Warehouse Worker

Rockwood Furniture
Amarillo, TX
04.2020 - 09.2022
  • Operated forklifts and pallet jacks to efficiently transport furniture within warehouse.
  • Organized inventory using warehouse management system to maintain accurate stock levels.
  • Inspected incoming shipments for quality assurance, ensuring compliance with company standards.
  • Collaborated with team members to streamline order fulfillment processes, enhancing operational efficiency.

Box Truck Driver

Plains Dairy
Amarillo, TX
07.2018 - 02.2020
  • Operated box truck for timely delivery of dairy products to various locations.
  • Managed route planning to optimize delivery schedules and minimize fuel consumption.
  • Ensured compliance with safety regulations and company policies during all operations.
  • Conducted routine vehicle inspections and maintenance to ensure operational readiness.
  • Collaborated with warehouse staff to coordinate loading and unloading activities efficiently.
  • Maintained accurate delivery logs and documentation for tracking purposes.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Trained new drivers on best practices for safe driving and efficient delivery methods.

Education

Associate of Science - Communications

West Texas A & M
Canyon, TX
05.2018

Associate of Science - Basics

Wayland Baptist University
Plainview, TX
01.2014

High School Diploma -

Amarillo High School
Amarillo, TX
06.2012

Skills

  • Problem-solving skills
  • Customer support
  • Data entry
  • Customer service
  • Heavy lifting
  • Safety procedures
  • Defensive driving
  • Pallet jack operation
  • Vehicle inspection
  • Route navigation
  • Delivery documentation
  • Route planning
  • Inventory management
  • Local routes
  • Fuel efficiency
  • Loading dock operations
  • DOT regulations
  • Packaging and labeling
  • Picking and packing
  • Self-motivated and disciplined
  • Cleaning and organizing
  • Warehouse safety
  • Order picking
  • Loading and unloading

Accomplishments

  • 2012 All-Star ASCO Team
  • 11/2012 Area Champs Football 1st Team All-District Football
  • 11/2012 Mr. Amarillo High School
  • 12/2011 Amarillo Chamber of Commerce Sports Achievement Award
  • 2011 Bi-District Champs 2nd Team All-District

Certification

  • [Area of certification] Training - [Timeframe]
  • Certified [Job Title], [Company Name] - [Timeframe]

EXPERIENCE

City of Amarillo Park & Recreation, Recreational Staff, 2010, Assist the Director with recreation program at a park/playground/gym site within the City. Under general supervision, worked with children and youth from that neighborhood in a variety of settings.

Timeline

Call Center Representative

Xcel Energy
04.2025 - 03.2026

Order Builder

Coke A Cola
03.2022 - 01.2025

Warehouse Worker

Rockwood Furniture
04.2020 - 09.2022

Box Truck Driver

Plains Dairy
07.2018 - 02.2020

Associate of Science - Communications

West Texas A & M

Associate of Science - Basics

Wayland Baptist University

High School Diploma -

Amarillo High School
Ashton Tillman