Dynamic Student Services Assistant at Highland Community College-KS, adept at ensuring compliance with visa regulations and enhancing international student experiences. Proven expertise in office administration and customer relations, successfully resolving inquiries and fostering strong relationships. Skilled in data entry and organizational tasks, contributing to efficient admissions processes and a welcoming environment.
Overview
5
5
years of professional experience
Work History
Student Services Assistant
Highland Community College-KS
Highland, KS
09.2020 - 05.2025
Monitored compliance with F-1 and J-1 visa regulations among all current nonimmigrant students.
Conducted orientations and orientation sessions for newly arrived international students.
Assisted in the preparation of documents required for visa application processes including I-20s, DS-2019s and other forms required by US government agencies.
Assessed incoming international student applications to determine eligibility for admission.
Advised international students regarding immigration policies, procedures, and regulations.
Maintained professional, welcoming and orderly reception area to greet guests.
Reviewed application documents for accuracy and completeness prior to processing them.
Responded promptly to inquiries via email or telephone calls concerning admission requirements or deadlines.
Fielded numerous inquiries per day from prospective applicants to answer questions, coordinate tours and set appointments.
Collaborated with IT professionals to troubleshoot student database issues.
Evaluated transcripts from foreign institutions for equivalency purposes.
Prepared and distributed admissions materials such as brochures, pamphlets, applications.
Provided excellent customer service to resolve customer complaints in a timely manner.
Developed strong customer relationships to encourage repeat business.
Education
Bachelor of Science - Business Administration/Accounting
Peru State College
Peru, NE
07-2024
Associate of Arts -
Highland Community College
Highland, KS
05-2020
Skills
Office administration
Self motivation
Customer relations and communications
Data entry documentation
Teamwork and collaboration
Organizational skills
References
References available upon request.
Timeline
Student Services Assistant
Highland Community College-KS
09.2020 - 05.2025
Bachelor of Science - Business Administration/Accounting