Teeanna Liu
national city
Summary
Customer-focused professional with experience across hospitality, wellness, healthcare, warehouse operations, education, and community services. Skilled in client relations, administrative support, and thriving in fast-paced environments. Seeking to transition a diverse background into the industry, leveraging strong interpersonal skills, attention to detail, and adaptability to deliver exceptional customer experiences.
Overview
14
14
years of professional experience
Work History
Student Services Assistant
San Diego Community College District
08.2018 - 06.2025
- Coordinated student support programs, facilitated outreach activities, and provided administrative assistance.
- Built strong communication and problem-solving skills while supporting diverse populations in an educational environment.
Warehouse Associate
Flavor House LLC
08.2022 - 10.2023
- Maintained accuracy in inventory management, order fulfillment, and shipment preparation.
- Supported efficient operations in a fast-paced environment requiring teamwork, attention to detail, and safety compliance.
Front Desk Manager
Boulevard Fitness
01.2020 - 02.2023
- Supervised front desk operations, ensuring seamless guest check-in and check-out processes.
- Trained and mentored staff to enhance customer service skills and operational efficiency.
- Implemented new scheduling system, improving appointment management and reducing wait times.
- Developed standard operating procedures for front desk tasks, increasing consistency in service delivery.
- Resolved guest complaints promptly, fostering positive relationships and enhancing overall satisfaction.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Kept accounts in balance and ran daily reports to verify totals.
- Oversaw daily cash reconciliations, maintaining accurate financial records for the front desk department.
After-School Program Supervisor
La Mesa Spring Valley School District
12.2013 - 08.2021
- Supervised and ensured safety of elementary students in an after-school program setting.
- Developed and led engaging activities that supported academic, social, and personal growth.
- Communicated effectively with parents, guardians, and school staff to address student needs.
- Maintained compliance with safety protocols and organizational policies.
- Managed schedules, attendance, and program logistics while fostering a supportive environment.
Hospitality Associate
Marriott International
01.2016 - 06.2018
- Provided exceptional customer service in hospitality, spa, and gym settings by greeting clients, managing reservations, processing payments, and resolving concerns with professionalism.
- Developed multitasking abilities and organizational skills while ensuring a welcoming environment.
Dental Assistant
DR Medina DDS
06.2011 - 03.2013
- Assisted dental professionals with patient care, equipment sterilization, and appointment coordination.
- Enhanced patient comfort while maintaining high standards of confidentiality and compliance with health protocols.
Education
Certified Massage Therapist -
PCHS
Mission Valley, CA01.2024
Certified Dental Assistant - undefined
PIMA Medical Institute
Chula Vista, CA01.2011
Skills
- Customer Service & Guest Relations
- Multitasking in Fast-Paced Environments
- Scheduling & Administrative Support
- Safety Awareness & Compliance
- Conflict Resolution & Problem-Solving
- Cross-Functional Team Collaboration
- Microsoft Office 365 & Excel
- Wellness & Hospitality Services
- Outreach & Community Engagement
- Strong organization
- Office administration
Timeline
Warehouse Associate
Flavor House LLC
08.2022 - 10.2023
Front Desk Manager
Boulevard Fitness
01.2020 - 02.2023
Student Services Assistant
San Diego Community College District
08.2018 - 06.2025
Hospitality Associate
Marriott International
01.2016 - 06.2018
After-School Program Supervisor
La Mesa Spring Valley School District
12.2013 - 08.2021
Dental Assistant
DR Medina DDS
06.2011 - 03.2013
Certified Dental Assistant - undefined
PIMA Medical Institute
Certified Massage Therapist -
PCHS