Detail-oriented coordinator with proven skills in logistics management, vendor relations, and visitor engagement. Committed to enhancing operational processes and driving customer satisfaction through effective communication and problem-solving.
Overview
8
8
years of professional experience
Work History
Retail Coordinator
Nashville Convention & Visitors Corp.
Nashville, TN
09.2024 - Current
Coordinated logistics for events, ensuring timely setup and resource allocation.
Managed vendor relationships to optimize service delivery and enhance visitor experience.
Developed marketing materials to promote local attractions and increase visitor engagement.
Analyzed visitor feedback to improve operational processes and customer satisfaction initiatives.
Visitor Service Specialist
Nashville Convention & Visitors Corp.
Nashville, TN
11.2023 - 09.2024
Delivered exceptional visitor experiences by providing accurate information and assistance at various events.
Coordinated logistics for tours, ensuring seamless operations and enhanced visitor engagement.
Cultivated partnerships with local businesses to enhance promotional efforts and visitor resources.
Nanny/House Manager
Holly Kirby
Nashville, TN
05.2018 - 09.2023
Supervised daily activities to ensure safety and well-being of children.
Developed engaging educational activities tailored to individual interests and developmental stages.
Maintained open communication with parents regarding children's progress and needs.
Organized playdates and outings, fostering social skills and enhancing peer relationships.
Implemented routines for meals, naps, and hygiene to promote consistency and structure.
Coordinated schedules for extracurricular activities, ensuring balanced time management for children.
Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.