Ashtyn Clark
Lawrenceburg,TN
Summary
Reliable and upbeat retail worker successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Worker
Keith Lawson
563 N Military St, Loretto TN
10.2022 - 01.2024
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Provided excellent product knowledge to customers through continuous learning about new items and promotions within the store.
- Answered incoming calls and emails to provide product information, features and benefits.
- Answered questions about store policies and addressed customer concerns.
- Managed returns and exchanges process smoothly, maintaining high levels of customer satisfaction even during difficult situations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Processed customer returns to manage smooth refunds and exchanges following store procedures.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with prompt and polite support in-person and via telephone.
- Developed strong rapport with customers and created positive impression of business.
- Resolved problems, improved operations and provided exceptional service.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Strengthened communication skills through regular interactions with others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed strong communication skills.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Prioritized helping customers over completing other routine tasks in store.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Managed time efficiently in order to complete all tasks within deadlines.
Caregiver
Deborah Melton
Lawrenceburg, TN
09.2021 - 04.2022
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Enhanced client well-being through regular social interaction and emotional support.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Ensured a safe home environment by performing housekeeping duties and implementing safety measures.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Exemplified strong problem-solving skills in addressing various challenges encountered during in-home caregiving assignments.
- Assisted with daily living activities and household chores.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Improved client comfort by providing personalized in-home care and assistance with daily tasks.
- Performed laundry and other light housekeeping duties as instructed by client.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Education
No Degree - Junior in Highschool
Homeschooled
Lawrenceburg, TN05.2025
Skills
- Sales proficiency
- Decision-Making
- Store Policies and Procedures
- Merchandising and Display
- Engaging with Diverse Customers
- Complaint Handling
- Building Customer Loyalty
- Reliable and Responsible
- Customer Service
- Speech Clarity
- Professional Appearance
- Friendly and Helpful
- Reliability and punctuality
Certification
- CNA - Certified Nursing Assistant
Timeline
Retail Worker
Keith Lawson
10.2022 - 01.2024
Caregiver
Deborah Melton
09.2021 - 04.2022
No Degree - Junior in Highschool
Homeschooled