Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ashtyn Dressler

Riverside,MO

Summary

Dynamic and customer-focused professional with extensive experience at Hyvee, excelling in customer service and transaction processing. Proven ability to enhance operational efficiency and resolve issues effectively, consistently exceeding performance targets. Skilled in cash handling and fostering strong relationships with customers, contributing to a positive shopping experience and increased sales.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Checker

Hyvee
07.2024 - Current
  • Aided in training new employees, sharing best practices for efficient job performance.
  • Actively participated in team meetings, contributing ideas for improving store efficiency and customer satisfaction.
  • Maintained a clean and safe work environment by following company guidelines and reporting any hazards or issues promptly.
  • Exceeded performance targets consistently, demonstrating strong multitasking abilities under pressure.
  • Assisted customers with bagging their purchases, providing swift and attentive service.
  • Resolved customer complaints professionally, addressing concerns with empathy and finding appropriate solutions.
  • Processed both cash and card purchases and returns.
  • Assisted with unloading customer carts onto conveyor belt.
  • Handled cash transactions securely, adhering to strict cash handling procedures at all times.
  • Developed solid rapport with regular customers, fostering trust through friendly interaction and reliable service.
  • Collaborated with team members to streamline workflow and improve overall store efficiency.
  • Contributed to inventory management efforts by assisting in stock counts and ensuring product availability on shelves.
  • Enhanced customer satisfaction by accurately scanning items and processing payments in a timely manner.
  • Restocked and organized merchandise in front lanes.
  • Informed supervisor of front-end product gaps, scanning problems and price mismatching.
  • Reduced checkout waiting time for customers by maintaining an organized and efficient workspace.
  • Supported loss prevention initiatives through vigilant monitoring of potential theft incidents during busy periods.
  • Identified produce items and input corresponding PLU codes.
  • Notified management of associate theft, customer shoplifting, unauthorized mark downs and property defacement.
  • Spoke with upset customers and notified appropriate management to resolve conflicts.
  • Increased sales of promotional items by effectively informing customers of ongoing deals and discounts.
  • Demonstrated flexibility in schedule adjustments, covering shifts during peak shopping hours or staff shortages.
  • Handled customer complaints with professionalism, restoring satisfaction.
  • Ensured accurate cash handling and balanced registers at end of each shift.
  • Maintained up-to-date knowledge of store products, enabling better customer service.
  • Efficiently processed customer transactions to reduce wait times.
  • Streamlined checkout process, reducing transaction time for customers.
  • Supported store opening and closing procedures, ensuring readiness for business.
  • Assisted customers in locating products, enhancing shopping experience.
  • Improved team morale by fostering supportive and collaborative work environment.
  • Facilitated team-oriented atmosphere, contributing to overall store success.
  • Coordinated with team members to manage high-volume periods without sacrificing service quality.

Coffee Shop Barista

Hyvee
12.2024 - 01.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
  • Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
  • Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Minimized spoilage with proper use of first-in-first-out stock procedures.
  • Packaged bagels, muffins and other food items for customer purchase.
  • Promoted additional items with beverages, increasing store sales.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
  • Learned special recipe items and seasonal offerings to best meet customer needs.
  • Helped management keep adequate supply on hand by notifying of shortages.
  • Elevated customer loyalty by using strong communication abilities to resolve customer problems.
  • Followed exact recipes for mixing and preparing beverage and food items.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Used POS system to accurately enter orders and process payments.
  • Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
  • Streamlined ordering process, reducing wait times and increasing customer satisfaction.
  • Solved equipment malfunctions swiftly, minimizing downtime and ensuring continuous service.
  • Elevated coffee quality and consistency using precise measurements and techniques for every order.
  • Maintained clean and organized workspace, ensuring welcoming environment for customers.
  • Provided exceptional customer service, resolving any complaints promptly and maintaining positive reputation.
  • Enhanced customer experience by crafting customized beverage orders to meet individual preferences.
  • Conducted regular quality control checks to uphold highest standards of food and beverage service.

Education

High School Diploma -

ParkHill South High School
4500 NW River Park Dr Riverside, MO 64150 United

Skills

  • Customer service
  • Money handling
  • Accuracy and precision
  • Error detection
  • Basic math
  • Issue resolution
  • Transaction processing
  • Data verification
  • Information processing
  • Product restocking
  • Loss prevention
  • Price monitoring
  • Safety risk mitigation
  • Numeric order
  • Data entry
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Critical thinking
  • Organizational skills
  • Team collaboration
  • Machine operation
  • Active listening
  • Effective communication
  • Adaptability and flexibility
  • Decision-making
  • Relationship building
  • Safety procedures
  • Operational efficiency
  • Sample preparation
  • Team building
  • Visual inspection
  • Task prioritization
  • Self motivation
  • Interpersonal skills
  • Goal setting
  • Professionalism
  • Interpersonal communication
  • Quality control
  • Inventory control
  • Time management abilities
  • Adaptability
  • Written communication
  • Precision measurement
  • Order processing
  • Product sampling
  • Weigh products
  • Detect damages
  • Weight calculation
  • Detail orientation
  • Collect samples
  • Barcode scanning
  • Sample preservation

Certification

Food Handlers Permit

Timeline

Coffee Shop Barista

Hyvee
12.2024 - 01.2025

Checker

Hyvee
07.2024 - Current

High School Diploma -

ParkHill South High School

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Ashtyn Dressler