Dedicated professional with strong customer service skills, ensuring satisfaction through efficient support and teamwork. Committed to maintaining high standards and contributing positively to operational success.
Overview
4
4
years of professional experience
Work History
Courtesy Clerk
HyVee
Iowa City, IA
02.2024 - Current
Bagged groceries efficiently while ensuring customer satisfaction.
Maintained cleanliness of checkout areas and store environment.
Collaborated with staff to improve store workflow and efficiency.
Provided excellent customer service by being friendly and courteous at all times.
Followed best practices for bagging items in reusable, plastic and paper bags.
Front Desk Sales Associate
Colonial Lanes
Iowa City, Iowa
06.2021 - 06.2024
Greeted customers warmly and provided information on services and pricing.
Maintained cleanliness and organization of the front desk area.
Assisted customers in booking lanes and coordinating events.
Collaborated with team members to ensure smooth operations during peak hours.
Handled customer complaints professionally and effectively resolved issues according to company policies.
Greeted customers and provided excellent customer service.
Performed light cleaning duties such as dusting shelves or vacuuming floors when necessary.
Ensured compliance with applicable laws and regulations regarding sale of products and services.