Ashtyn Feagai
American Fork,UT
Summary
Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.
Overview
4
4
years of professional experience
Work History
Lead Orthodontic Assistant
Thompson Orthodontics
Orem , Utah
12.2023 - Current
- Educated patients on techniques to optimize oral hygiene.
- Recorded treatment information in patient records.
- Ordered supplies for the office as needed.
- Maintained cleanliness and organization of the orthodontic treatment area.
- Assisted orthodontist in selecting, preparing, and placing orthodontic appliances.
- Greeted patients upon arrival in a friendly manner and ensured comfort throughout their visit.
- In charge of the clinical team making sure we stay on time and everything runs smoothly
Dental Assistant
Elevated Family Dentistry
American Fork, Utah
07.2022 - 01.2023
- Updated patient records with new data and treatment information.
- Explained dental services and payment plans to help patients make informed decisions.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Kept accurate records of dental treatments provided for each patient's visit.
- Checked with participants throughout procedures to help alleviate anxiety.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Educated patients on treatment procedures and post-procedure home care.
- Worked alongside the Doctor to provide preventative care in many different procedures
Personal Assistant
Valynn Price
Meridian, Idaho
09.2020 - 07.2022
- Implemented and maintained organizational systems to increase office efficiency.
- Oversaw household management tasks, including coordinating with service providers and managing schedules.
- Organized personal and professional calendars with reminders for upcoming meetings and events.
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Booked flights, hotel accommodations and ground transportation for smooth business travel.
- Checked personal and professional activities to remind employer of priority tasks and deadlines.
Education
Dental Assisting School -
Elevated
Highland, UT10-2022
High School Diploma -
Rocky Mountain
Meridian, Idaho05-2022
Skills
- Quick to learn
- Completes tasks
- Positive attitude
- Pleasant demeanor
- Takes ownership
- Punctual
- Responsible
- Dedicated
- Staff training and development
- Organizational
- team collaboration
- Personable
Timeline
Lead Orthodontic Assistant
Thompson Orthodontics
12.2023 - Current
Dental Assistant
Elevated Family Dentistry
07.2022 - 01.2023
Personal Assistant
Valynn Price
09.2020 - 07.2022
Dental Assisting School -
Elevated
High School Diploma -
Rocky Mountain