Erika Rodriguez
Richland,WA
Summary
Reliable and hard working known for strong customer service skills and effective problem-solving abilities.
Overview
2027
2027
years of professional experience
Work History
Lead Orthodontic Assistant
Almond Orthodontics
Kennewick, WA
07.2020 - Current
- Supervised team of orthodontic assistants, ensuring clinical protocols and patient care standards.
- Trained new staff on orthodontic procedures, tools, and patient care techniques.
- Inventory management for orthodontic supplies, reducing waste and ensuring availability of supplies.
- Monitored inventory of supplies and timely reordering processes.
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement , adjustments, aligner fittings, and appliance installations.
Supervisor
La Esperanza Orchard
Royal City, WA
- Implemented efficient workflows to improve productivity in fruit harvesting processes.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Supported payroll processing by compiling employee timecards and calculating deductions.
- Completed payroll for employees and maintained detailed records of procedures.
- Supported year-end closing procedures by preparing adjusting journal entries as needed.
- Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
Dental Assistant
Columbia Basin Health Association
Othello, WA
- Prepared treatment rooms by sterilizing instruments and maintaining cleanliness.
- Educated patients on oral hygiene practices and post-treatment care.
- Supported dentists with chairside assistance during examinations and treatments.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Education
No Degree -
Eastern Washington University
Cheney, WARoyal High School
Royal City, WA06-2013
Skills
- Bilingual
- Training and mentoring
- Goal oriented
- Customer service skills
- Detail oriented
- Problem-solving
- Time management
- Reliability
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Lead Orthodontic Assistant
Almond Orthodontics
07.2020 - Current
Supervisor
La Esperanza Orchard
Dental Assistant
Columbia Basin Health Association
No Degree -
Eastern Washington University
Royal High School