Ashutosh Singh
Data Engineer, Project Mangement
Los Angeles,CA
Summary
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Experienced in providing network and software support to users and developing and implementing technical solutions. Adept at analyzing system performance and security to drive optimal user experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Application Production Support Lead
MUFG Union Bank
11.2019 - Current
- Streamlined support processes by creating detailed documentation and training materials for the team.
- Increased team productivity by implementing best practices and standard operating procedures for application support tasks.
- Improved incident response times through efficient case management and prioritization based on severity levels.
- Assisted in the development of new applications by providing valuable feedback from a support perspective.
- Optimized system performance with thorough analysis, diagnosis, and resolution of complex issues.
- Reduced downtime by proactively monitoring application performance and addressing potential issues before they impacted users.
- Maintained up-to-date knowledge of industry trends, emerging technologies, and best practices in application support through continuous learning initiatives.
- Coordinated with vendors to address third-party software issues, ensuring optimal integration within the supported environment.
Datawarehouse Lead
MUFG Union Bank
03.2018 - 11.2019
- Streamlined order processing for faster turnaround times and increased customer satisfaction.
- Part of multiple successful high visibility go live programs which were used to provide liquidity and other reporting needs for business users
- Fostered in the culture of early engagement of Support teams from UAT environments so that they are comfortable by the time project goes live in Production
Data Quality Analyst
MUFG Union Bank
03.2015 - 02.2018
- Increased efficiency in data analysis by creating custom scripts and macros for automating repetitive tasks.
- Championed a culture of continuous learning within the team, encouraging skill development and knowledge sharing around emerging industry trends.
- Established strong relationships with key stakeholders, fostering collaboration towards shared goals of improving overall data quality.
- Conducted thorough root cause analyses for recurring data issues, leading to targeted improvements in processes and systems.
- Optimized existing ETL workflows, resulting in faster processing times and increased reliability of extracted information.
- Reduced errors in critical business decisions by proactively identifying data inconsistencies and ensuring their rectification.
- Determined root cause of data quality errors and recommended long-term solutions.
Informatica Administrator
PNC Bank
12.2012 - 01.2015
- Contributed to organizational success with swift issue resolution during critical incidents involving the Informatica platform.
- Conducted regular audits of Informatica repositories to ensure adherence to established naming conventions and coding standards.
- Enhanced Informatica performance by optimizing workflows, sessions, and mapping configurations.
- Assisted in capacity planning efforts by analyzing resource utilization trends and recommending appropriate infrastructure upgrades when needed.
- Collaborated with cross-functional teams to ensure seamless data integration across enterprise systems.
- Led training sessions for new team members on Informatica tools usage, instilling confidence in their ability to manage the platform.
- Maintained a secure Informatica environment by implementing user access controls and adhering to best practices for data governance.
Data Quality Assurance Analyst
PNC Bank
06.2010 - 11.2012
- Established key performance metrics to measure the effectiveness of data quality initiatives, driving continuous improvement within the organization.
- Performed root-cause analyses on recurring errors or issues, identifying opportunities for process improvements within the QA framework.
- Created detailed documentation on data quality processes, allowing for easier knowledge transfer and training of new team members.
- Spearheaded efforts to establish a centralized repository of reference data sets, reducing redundancy in storage and promoting consistent usage across departments.
- Developed comprehensive test plans and executed thorough testing of databases for optimized system performance.
- Used SQL, Informatica Power Center and Informatica Data Quality tools to assist in automating DQ checks.
Education
Bachelor of Engineering -
Birla Institute of Technology, Mesra
Ranchi 05.2001 -
Skills
Application Development
undefinedAdditional Information
ITIL Trained
Oracle Certified
Excellent Communication and Delivery management skills
Timeline
Application Production Support Lead
MUFG Union Bank
11.2019 - Current
Datawarehouse Lead
MUFG Union Bank
03.2018 - 11.2019
Data Quality Analyst
MUFG Union Bank
03.2015 - 02.2018
Informatica Administrator
PNC Bank
12.2012 - 01.2015
Data Quality Assurance Analyst
PNC Bank
06.2010 - 11.2012
Bachelor of Engineering -
Birla Institute of Technology, Mesra
05.2001 -
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