Ashutosh Thareja
Peterborough,ON
Summary
Highly motivated and adaptable, I thrive in dynamic environments like Starbucks, leveraging my diverse experience in customer service, hospitality, and event coordination to seamlessly manage multiple priorities and exceed expectations. My passion for building rapport and fostering connections aligns perfectly with Starbucks' commitment to creating a welcoming space for everyone. I'm a skilled team player dedicated to driving success, always willing to take on added responsibilities to achieve shared goals.
Overview
3
3
years of professional experience
Work History
Assistant Restaurant Manager
City Cruises
07.2023 - 12.2023
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Streamlined the ordering process for increased efficiency, leading to improved customer service.
- Implemented staff training programs to improve service quality and increase employee knowledge of food safety standards.
- Ensured compliance with health department regulations by maintaining a clean and safe dining environment.
Inventory Coordinator
Scarborough Food Rescue
02.2023 - 12.2023
- Performed data entry and completed proper paperwork.
- Investigated and resolved variances in inventory counts on monthly basis.
- Managed all related documentation and records for department.
- Enhanced warehouse organization by redesigning storage layouts and implementing a barcode system for easy tracking.
Bartender
City Cruises
03.2023 - 06.2023
- "Created signature cocktails" using seasonal ingredients and customer preferences, boosting menu popularity and guest satisfaction.
- Identified guest preferences through attentive listening and successfully recommended alternative drinks based on dietary restrictions or flavor profiles, leading to increased sales and positive feedback
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Event Coordinator
The Green Bean Cafe
03.2022 - 12.2022
- Secured partnerships with local sponsors for event materials and catering, achieving a 10% cost reduction while maintaining high-quality offerings and exceeding attendee expectations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Developed creative marketing materials that generated interest and boosted event attendance.
- Conducted post-event analysis, identifying areas of improvement for future events.
English Tutor for Underprivileged Children
Asha For Education
03.2021 - 12.2022
- Engaged 25 children from low-income families in interactive English lessons, fostering language skills and confidence.
- Developed engaging activities and games to enhance learning, resulting in a 15% improvement in English comprehension scores.
- Built positive relationships with students, motivating them to learn and creating a supportive learning environment.
- Collaborated with fellow volunteers to organize a community English festival, promoting inclusivity and celebrating diversity.
Education
Post Graduate Certificate in Business Admin -
York University
TorontoPost Graduate Certificate in Marketing -
Trent University
PeterboroughSkills
- Interpersonal and Written Communication
- Food and Beverage Knowledge
- Budget Administration
- Inventory Control
- Customer Assistance
- POS system knowledge
- Adaptability and flexibility
- Organizational skills
- Customer service excellence
- Food safety compliance
Timeline
Assistant Restaurant Manager
City Cruises
07.2023 - 12.2023
Bartender
City Cruises
03.2023 - 06.2023
Inventory Coordinator
Scarborough Food Rescue
02.2023 - 12.2023
Event Coordinator
The Green Bean Cafe
03.2022 - 12.2022
English Tutor for Underprivileged Children
Asha For Education
03.2021 - 12.2022
Post Graduate Certificate in Business Admin -
York University
Post Graduate Certificate in Marketing -
Trent University