Ashwini Bhende
Suwanee,GA
Summary
- Over 8+ years of Progressive IT experience in Application Testing and Quality Assurance.
- Extensive knowledge in End-to-End functional, regression, system integration, API and physical device testing.
- Excellent domain knowledge and experience in Telecom, Insurance, eLearning and ERP/CRM applications, Salesforce application testing.
- Demonstrated experience developing, publishing, and implementing effective and efficient test cases and test plans based on documented software requirements and functional specifications and business rules.
- Proficient in developing test documentation of Quality Assurance methodologies (test plans, test cases, test scripts, repeatable tests, test execution reports, test strategy and bug reports) in order to ensure the highest quality, functionality and performance.
- Proficient in test initiation, test planning, test designing, test execution, test reporting, and test closure.
- Proficient in planning and translation of software business requirements into test conditions/ test cases or test scripts, execution of all tests.
- Experience in conducting Black Box testing, Integration testing, System testing, Functional testing, Regression testing, System Integration testing, UAT testing, Compatibility Testing, GUI Testing, end-to end-testing, back-end testing, and defect reporting and defect management.
- Effective at multitasking, working under tight deadlines and able to complete testing projects from inception to successful implementation.
- Involved in preparation of Requirement Traceability Matrix (RTM), Software Metrics, Defect Report and Weekly Status Reports.
- Experience in database verification & validation testing using Oracle, SQL Server databases.
- Experience in testing the backend with SQL commands on the database.
- Working knowledge of QC and QTP.
- Working experience in software Quality Assurance models like SDLC.
- Worked in Agile methodology.
- Performed API testing using Postman.
- Knowledge of Jira for issue tracking.
- Involved in Requirements management, Peer reviews, Offshore and Onshore team coordination, Training Program, Defect Prevention, Process change management.
- Excellent technical, analytical, organizational, communication and problem-solving skills and ability to understand, flexible and quickly adapt to changing environments professionally and personally.
Overview
21
21
years of professional experience
Work History
E2E Quality Assurance Test Engineer
Cognizant
03.2022 - 05.2025
- Performed OSS End-to-End functional, regression, system integration, programming, API and physical device testing for residential and commercial data and telephony customer accounts.
- Provisioned data and voice devices. E.g. Gateways, ONTs, Telephony devices for both Commercial and Residential users through ICOMS.
- Performed downstream validations on different applications.
- Efficiently designed and planned test strategies, scenarios and test cases, meticulously outlining testing scopes, timelines and risks both in QA and Prod environments. Completed execution for various projects focused on client services to thoroughly evaluate telecommunication quality using both Scrum and Waterfall models.
- Coordinated with various Operational Support System (OSS) and Business Support System (BSS) teams both onshore and offshore and with PMs and stakeholders to identify and determine test requirements to improve overall quality of final deliverables. Anticipated effects of testing to bring timely resolution to critical issues and project deadlines.
- Configured IPC Pro and Select services using Broad soft for voice related validation.
- Identified and resolved defects through facilitating triage session with cross functional teams both internal and external while maintaining clear tracking documentation through Jira.
- Worked with environment team to get the dedicated devices in the inventory and environment ready for testing.
- Performed call testing for IP phones and call tracing using SAS and Ativa for different SBC's.
- Performed Webex testing for existing and new users.
- Conducted walkthroughs, Test plan and strategy reviews and defect review meetings.
- Proficient is data testing using SQL.
- Performed API testing using Postman.
- Involved in UAT testing.
- Cox is an American digital cable television provider, telecommunication and home automation services. It provides data, telephony, video services to both residential and commercial customers. It is the third-largest cable television provider in the United States.
Quality Analyst
AT&T
GA
12.2017 - 03.2019
- Involved in the entire QA Life Cycle, which includes Test Designing and Execution of the entire QA process and documentation of Test Plans, Test Cases, Test Procedures and Test Scripts.
- Reviewed business requirements, IT design Documents and prepared test plan and test cases for assigned projects.
- Involved in testing the new functionality based on test cases and coordinated with the development team in fixing the issues.
- Developed RTM - Requirement Traceability Matrix, Test Matrices and reported the defects.
- Performed backend Database testing by retrieving the data for the tables using SQL.
- Worked in Agile methodology.
- Participated in Walkthroughs and Defect report meetings periodically.
- Involved in UAT along with SME's and Product owners.
- AT&T Inc. is the world's largest telecommunications company, the largest provider of mobile and telephone services, and the largest provider of fixed phone services, wireless, direct TV and U verse through AT&T Communications. It is also the parent company of mass media conglomerate Warner Media, making it the world's largest media and entertainment company in terms of revenue.
QA Analyst
Brainpark
GA
03.2012 - 04.2015
- Involved in gathering Functional requirements, creation of User Case Scenarios, test plans and test cases.
- Actively involved in the Manual Testing of Application. Understanding and documenting the specific and functional requirements and performing extensively Black-Box Testing.
- Developed and executed test scripts and test cases, Involved in Functional Testing, System Testing to ensure all aspects of the system are functionally correct.
- Involved in Regression testing using QTP.
- Validate the links, objects, images and text on Web pages continue to function properly. Designed test cases and test procedures for different Web based applications.
- Performed Data Driven Tests to validate one kind of scenario with different test data that was incoming based upon the workflow.
- Involved in writing test plans as per requirements. Wrote functional test cases and test procedures according to business requirements. Tested Back-end with SQL Commands on Database.
- Performed Black Box testing, Testing, Integration Testing, Incremental Integration testing, System testing, User Acceptance Testing manually.
- Involved in preparing the test documentation, and in manual checks for links, scripts, images and proper layout.
- Brainpark is an enterprise work system that helps employees organize themselves by capturing their knowledge and relating that information to other work tasks in real-time. Project Synapse helps to disparate people working on similar tasks, creating organizational awareness, transparency, and self-governance. Project TMC is a web service provided for mentors to directly access mails and reply to the members under that particular group.
QA Analyst
AIG Insurance
GA
06.2009 - 02.2011
- Active participation in reviewing the Technical Requirements and thereon provide approvals on base lining the docs.
- Worked as liaison between clients and developers.
- Uploading all the Requirements, Test Cases and preparing & setting up of Test Lab for the Test Execution - into Quality Center. Creating and maintaining traceability matrix, ensuring full functional coverage.
- Scheduling/Conducting a Self-Review, Peer review, Peer to Peer review of the test plan, test cases, and requirement traceability and test data created.
- Understanding and documenting the specific and functional requirements and performing extensively Black-Box Testing.
- Developed and executed test scripts and test cases, Involved in Functional Testing, System Testing to ensure all aspects of the system are functionally correct.
- The AIG Insurance Group of Companies is pioneered in providing Insurance service for a wide variety of Insurance Sectors AIG Insurance Group of Companies is the country's third-largest writer of both private passenger automobile and homeowner's insurance.
QA Tester
Maximize Learning
India
05.2004 - 12.2005
- Designed and developed test plans, test scripts, for manual testing of all the modules.
- Closely worked with Business Analysts to gather requirements and document.
- Performed Manual Testing.
- Performed extensive Regression testing.
- Performed Functionality testing of the application by comparing the application in different browsers. Performed database integrity testing by executing SQL statements.
- Performed end-to-end testing on the released version of the software application and detected a lot of GUI bugs.
- Performed Black Box Testing of the application.
- Maximize Learning is an E-learning company which provides people with custom E-learning courses. The E-learning Enrollment System helps in delivering the right skills at the right time.
Education
Bachelor of Engineering - Industrial Electronics
Pune university
IndiaSkills
- SQL
- HTML
- CSS
- JSON
- Jira/Confluence
- SharePoint
- Postman
- SoapUI
- Microsoft Office Suite Tools
- Software & Device testing and Troubleshooting
- Software Test Life Cycle management (STLC)
- Test Planning and Execution
- Defect tracking and resolution
- Record and Database Management
- Data management systems
Skills And Languages
- SQL
- HTML
- CSS
- JSON
- Jira
- SharePoint
- Postman
- SoapUI
- Microsoft Office Suite Tools
- Software & Device testing and Troubleshooting
- Software Test Life Cycle management (STLC)
- Test Planning and Execution
- Defect tracking and resolution
- Record and Database Management
- Data management systems
Timeline
E2E Quality Assurance Test Engineer
Cognizant
03.2022 - 05.2025
Quality Analyst
AT&T
12.2017 - 03.2019
QA Analyst
Brainpark
03.2012 - 04.2015
QA Analyst
AIG Insurance
06.2009 - 02.2011
QA Tester
Maximize Learning
05.2004 - 12.2005
Bachelor of Engineering - Industrial Electronics
Pune university