Ashwini Shivankar
Cash Processing Teller
Charlotte,North Carolina
Summary
Quality Assurance Engineer and Cashier Associate with expertise in data analysis, customer service, and sales enhancement. Skilled in optimizing retail operations and improving customer satisfaction through strategic product placements and efficient transactions. Committed to driving forward-thinking solutions using collaborative skills and data integrity.
Overview
8
8
years of professional experience
1
1
Language
Work History
Cash Processing Teller
GardaWorld Cash Services
08.2025 - Current
- Enhanced processing efficiency by implementing streamlined sorting and counting procedures for cash deposits.
- Provided excellent customer service, addressing inquiries professionally and courteously while performing teller duties.
- Improved customer satisfaction with timely and accurate processing of transactions.
- Upheld a high standard of customer service by addressing client concerns promptly and professionally, fostering long-lasting relationships with clientele.
Pharmacy Technician Trainee
Walmart
09.2024 - 08.2025
- Maintained patient profiles and medication records.
- Assisted pharmacists in filling prescriptions, counting pills and labeling bottles.
- Performed cashier duties, such as accepting payments and issuing receipts.
- Received incoming shipments and checked accuracy of orders.
- Retrieved prescription requests from patients or healthcare providers via telephone or fax machine.
- Maintained accurate inventory levels of all drugs stored in pharmacy.
- Restocked prescription drugs as needed according to hospital policies and procedures.
- Communicated effectively with other members of the health care team regarding medication orders and refills.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
Cashier Associate
Marshalls
06.2024 - 09.2024
- Process customer transactions efficiently, reducing wait times and enhancing satisfaction.
- Maintain accurate cash handling and register operations, ensuring financial accuracy.
- Assist customers with product inquiries, contributing to a positive shopping experience.
- Collaborate with team members to manage inventory and restock shelves, optimizing store layout.
- Resolve customer complaints swiftly, improving overall service quality.
- Streamlined team workflow, boosting productivity by 20% through effective task management.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Cashier Associate
Burlington Coat Factory
10.2023 - 01.2024
- Efficiently handle cash register operations, ensuring accurate transactions and minimal errors.
- Resolve customer issues promptly, enhancing overall shopping experience and customer satisfaction.
- Collaborate effectively in a fast-paced retail environment, maintaining team productivity.
- Analyze market trends, leading to a 20% increase in sales through strategic product placement.
- Boost store reputation through positive customer interactions and reliable service.
- Streamlined checkout process, enhancing customer satisfaction and efficiency.
Quality Assurance Engineer
IIT Workforce
01.2022 - 04.2023
- Conducted comprehensive testing, identifying critical bugs, leading to a 40% reduction in post-release issues.
- Collaborated with cross-functional teams to ensure product quality, enhancing user satisfaction by 25%.
- Developed automated test scripts, improving testing efficiency and reducing manual errors by 30%.
- Analyzed test results to provide actionable insights, contributing to continuous process improvement.
- Ensured compliance with industry standards, maintaining high levels of product reliability and performance.
Teacher
Kinder Care
02.2018 - 12.2018
- Led visionary projects with enthusiasm.
- Achieved significant results in a short timeframe.
- Applied details-focused approach to tasks.
- Solved challenging issues through collaboration.
- Drove impactful change in the organization.
- Eager to tackle new challenges, I thrive in fast-paced environments, demonstrating rapid learning and flexibility enhanced student engagement by implementing interactive learning strategies.
- Fostered a supportive classroom environment, boosting peer-to-peer interaction.
Education
MBA -
Amity University
05.2023
Bachelor of Arts - undefined
Amravti University
04.2007
Skills
Rapid Learning
Product Quality (QA/QC)
Data Integrity
Cash Handling
Operations
Student Engagement
Quality Assurance
Boosting
Reliability
Cash Register
Customer Service
Reduction (Complexity)
Data Analysis
Customer Satisfaction
Boost (C Libraries)
Interactive Learning
Visionary
Sales
Peer-To-Peer
Collaboration
Enthusiasm
Production leadership
Effective communication skills
Quality Control Procedures
Aseptic Techniques
Pharmaceutical Calculations
Outstanding interpersonal abilities
Staff Development
Problem-solving skills
Insurance Billing
HIPAA
Drug utilization review
Computer research
Timeline
Cash Processing Teller
GardaWorld Cash Services
08.2025 - Current
Pharmacy Technician Trainee
Walmart
09.2024 - 08.2025
Cashier Associate
Marshalls
06.2024 - 09.2024
Cashier Associate
Burlington Coat Factory
10.2023 - 01.2024
Quality Assurance Engineer
IIT Workforce
01.2022 - 04.2023
Teacher
Kinder Care
02.2018 - 12.2018
Bachelor of Arts - undefined
Amravti University
MBA -
Amity University