Asia Baker
Los Angeles,CA
Summary
Seeking a career opportunity with a dynamic company that values ongoing education and provides a platform to enhance skills and gain valuable experience. Skills: Highly skilled and dedicated professional with experience in personal assistance, security, event coordination, customer service, group leadership, computer skills, Excel and Microsoft proficiency. Possesses expertise in access control data entry and CCTV monitoring. Demonstrates exceptional organizational abilities and a strong diligence.
Overview
6
6
years of professional experience
1
1
Certificate
Work History
Allied Universal Security, Hulu Security Reception Guard
09.2019 - Current
- Managed all aspects of lobby reception operations for Hulu, ensuring a professional and welcoming environment for employees and visitors
- Greeted and assisted all employees, providing excellent customer service and addressing their needs promptly
- Validated parking tickets and facilitated smooth parking operations for employees and visitors
- Managed email correspondence, efficiently signing in all guests and visitors, and effectively communicating valuable information
- Played a pivotal role in event management, ensuring seamless coordination and organization of various events within the facility
- Monitored CCTV systems to maintain an elevated level of security, promptly identifying any suspicious activities and taking appropriate actions
- Served as the head of access control, implementing, and enforcing access protocols to safeguard the integrity and security of the facility
- Responded to incidents swiftly and effectively, taking necessary measures to mitigate risks and maintain a safe environment
- Facilitated access control for Disney employees across multiple Disney offices, ensuring the security and integrity of the premises
- Managed the process of granting and revoking access privileges for employees, utilizing access control systems and protocols
- Verified employee identities and credentials to ensure authorized entry into Disney offices
- Worked closely with security teams to enforce access policies and maintain a secure environment throughout all Disney office locations
- Conducted regular audits and reviews of access control systems to identify and address any potential vulnerabilities or issues
- Collaborated with IT departments to integrate access control systems with employee databases for seamless management of access privileges.
Security Guard
Allied Universal Security
07.2017 - 01.2018
- Served as the primary operator in the command center, responsible for monitoring, reviewing, and observing multiple cameras to ensure the security and safety of the premises
- Maintained strict vigilance and promptly responded to any suspicious activities or security breaches, taking appropriate actions, as necessary
- Successfully guarded the post, maintaining a strong presence and ensuring a secure environment for employees and visitors
- Maintained meticulous records of daily activities, duties, and incidents, utilizing Excel and Microsoft Word to prepare comprehensive reports for management
- Efficiently answered incoming phone calls, helping, and directing employees to appropriate contact lines for effective communication
- Administered parking validations, ensuring smooth parking operations, and providing exceptional customer service to employees and visitors
- Conducted regular patrols throughout the office building, ensuring all areas are secured and implementing necessary measures for risk prevention
- Demonstrated excellent customer service skills, addressing inquiries and concerns with professionalism and efficiency.
Education
Medical Billing and Coding -
Devry University
2023
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Texas Southern University
2017
Billing and Coding International Certification - Criminal Law & Political Science
El Camino College
05.2014
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Houston Community College
2014
High School Diploma - undefined
Alexander Hamilton High School Performing Arts Magnet
2011
Skills
- Facility and Grounds Patrol
- Protective Equipment Knowledge
- CPR Certified
- Diplomatic Communication
- Employee and Visitor Screening
- Security Operations Experience
- Monitor CCTV
- Access Systems and Patrol
- Dispatching
- Access Control Data Software
- Crisis Management Plans
- De-Escalation Techniques
Certification
- Licensed Security - 6 years
- In Progress International Certification for Billing and Coding
Timeline
Allied Universal Security, Hulu Security Reception Guard
09.2019 - Current
Security Guard
Allied Universal Security
07.2017 - 01.2018
Medical Billing and Coding -
Devry University
undefined
Texas Southern University
Billing and Coding International Certification - Criminal Law & Political Science
El Camino College
undefined
Houston Community College
High School Diploma - undefined
Alexander Hamilton High School Performing Arts Magnet
- Licensed Security - 6 years
- In Progress International Certification for Billing and Coding
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