Christopher Charles
Colorado Springs,CO
Summary
A seasoned and talented Leader/manager with a combination of technical expertise, leadership skills, and strong interpersonal abilities. Creative and highly strategic with excellent leadership and client relations abilities. Professional and adept at communication, problem-solving, and team leadership. Proficient in security systems, risk management, and emergency response. Adaptable, ethical, and able to maintain a high level of vigilance and situational awareness. Close to 10 years of experience and a successful career in planning, developing, managing and executing initiatives to achieve maximum potential.
Overview
11
11
years of professional experience
1
1
Certification
Work History
UCHealth Security- HSS/TARIAN
10.2023 - Current
- Maintained hospital security and safety as required on a regular basis.
- Ensured safe working environment for visitors, patients and hospital staff.
- Conducted regular safety inspections of all hospital areas.
- Reported all incidents to supervisor in an accurate and timely manner.
- Completed work logs after every shift for supervisor review.
- Protected hospital personnel and property from theft and other damages.
- Responded promptly to emergency calls and help requests.
- Performed regular patrols to check for suspicious or unusual activity.
- Controlled agitated patients and visitors in a smooth and effective manner.
- Identified and provided warnings to all violators of hospital safety and security policies.
- Lead security team for peak performance and optimal safety of all hospital grounds
- Supervised Security guards and oversaw emergency room activities for safety and security
- Provided security and safety for Clinic staff.
- Responded to complex public safety situations and supported restoration of order and safety.
Public Safety Officer
Mercy Hospital And Medical Center
03.2020 - 10.2022
- Supervised Security guards and Valet personnel, overseeing emergency room activities for safety and security.
- Supervised and mentored team of eight(8) security officers.
- Directed traffic for COVID vaccine and patients
- Provided security and safety for Clinic staff.
- Enforced traffic and parking regulations.
- Responded to complex public safety situations and supported restoration of order and safety.
Event Manager
Neo
10.2016 - 09.2023
- Planning, organizing and overseeing events for clients and employers
- Scheduling and supervising staff, working with and coordinating vendors
- Communicating and negotiating with vendors or service providers for event-related needs
Airport Security Agent
GardaWorld Security Services
02.2018 - 01.2020
- Guarded restricted areas to prevent unauthorized entry.
- Upheld strong customer service standards while completing screenings.
- Verified photo IDs and tickets to allow guests passage. Protected vessels, passengers and crew by testing items and individuals for explosive material residue.
- Directed traffic and monitored contractors’ access to delivery stations
- Monitored command center and supervising personnel on the floor/ground
Campus Student program Director
Texas A&M University
01.2015 - 01.2017
- Conducted Student gathering every day, counseling students on demand and on call
- Helping new students adapt and seniors with their career choice.
Education
Associate Of Applied Science - Organizational Leadership
Brazos Valley Leadership Center
Midway, TX04.2016
Bachelor Of Science - Social Psychology
Howard University
Washington, DC06-2013
Skills
- Project Management
- Staff Management
- Operations Management
- Client Engagement
- Team Engagement
- Talent Acquisition
- Team Leadership
- Logistics
- Customer Service
- Public Speaking
- Events Management
- Team Management
- Traffic control
- Emergency response
- Physically fit
- Report preparation
- Firearms proficiency
- Less lethal weaponry
- Patrol procedures
- De-escalation strategies
- Physical training
- Healthy and fit
- Grounds patrol
- Public safety management
- Teamwork and collaboration
- Problem-solving abilities
- Teamwork
- Integrity and ethics
- Safety regulations
- Security management
Certification
- Belgium Studies Abroad on Community Development
- Montreal, Canada internship program
- West Africa, Ethnographic Data Research
- CPR/AED Certificate
- Security management certificate
- Certicate in De-escalation for law enforcement
- Communications skills for law enforcement and security
- Mental health aider certificate
- Professional Life Coach Certification
- Certificate in Mental Health for first responders
Languages
Spanish
Professional Working
French
Full Professional
English
Native or Bilingual
Timeline
UCHealth Security- HSS/TARIAN
10.2023 - Current
Public Safety Officer
Mercy Hospital And Medical Center
03.2020 - 10.2022
Airport Security Agent
GardaWorld Security Services
02.2018 - 01.2020
Event Manager
Neo
10.2016 - 09.2023
Campus Student program Director
Texas A&M University
01.2015 - 01.2017
Associate Of Applied Science - Organizational Leadership
Brazos Valley Leadership Center
Bachelor Of Science - Social Psychology
Howard University
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