Asia Barker
Atlantic Beach
Summary
Dedicated Cashier experienced in operating cash registers and processing payments. Delivered exceptional customer service through strong attention to detail and mathematical skills. Focused on enhancing team efficiency and maintaining organized merchandise displays.
Overview
5
5
years of professional experience
Work History
Front End Cashier
Walmart
Jacksonville
09.2024 - Current
- Managed cash register, handling payments and returning change promptly to customers.
- Processed customer transactions accurately and efficiently at a busy retail environment.
- Handled cash, card, check, gift card and coupon transactions for customer purchases.
- Processed customer payments using cash, debit cards, credit cards, gift certificates and vouchers.
- Provided accurate change to customers when making transactions.
- Assisted customers during checkout and enrolled them in the rewards program for future savings.
- Answered customers' questions about products, prices, and availability.
- Informed customers of current sales promotions and discounts available.
- Trained new cashiers on register operations and customer service standards consistently.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Collaborated with team members to maintain a clean and organized checkout area.
- Kept register terminal area and store clean and orderly.
- Maintained a clean workstation by wiping counters and organizing supplies.
- Monitored inventory levels at the front end, restocking items for customer access.
- Ensured that all checkout areas were adequately stocked with bags, paper rolls and other supplies.
- Dealt courteously with irate or difficult customers in order to defuse potentially volatile situations.
- Resolved customer complaints effectively, ensuring positive interactions during checkout process.
- Resolved customer complaints in an efficient manner while maintaining excellent customer service standards.
- Verified customer purchases with valid identification.
- Cross-checked price tags against scanned items to ensure accuracy of total purchase amount.
- Followed company policies regarding returns and exchanges.
- Performed opening duties such as counting money in register drawers and reconciling receipts with sales totals.
- Performed cash count-out at end of each shift and addressed all queries from customers.
- Balanced out cash drawer at the end of each shift.
- Learned roles of other departments to provide coverage and keep store operational.
- Organized shopping carts for customers after their purchases had been completed.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Built and maintained productive relationships with employees.
- Maintained work area and kept cash drawer organized.
- Checked personal identifications during alcohol and tobacco sales.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Answered phone calls to assist customers with questions and orders.
- Adhered to company policies for cash handling and loss prevention during shifts.
- Adhered to social distancing protocols and wore mask or face shield.
- Answered phone calls to assist customers with questions and orders.
- Adhered to social distancing protocols and wore mask or face shield.
Cashier/ ASM
Dollar Tree Stores
Jacksonville
05.2021 - 08.2024
- Processed customer transactions efficiently and accurately at Dollar Tree Stores.
- Assisted customers with product inquiries and provided friendly support during purchases.
- Handled cash, credit, and debit transactions while ensuring proper security measures.
- Collaborated with team members to restock shelves and maintain store appearance.
- Trained new cashiers on register procedures and customer service best practices.
- Managed returns and exchanges while adhering to company policies and procedures.
- Monitored inventory levels at the cashier station for timely restocking needs.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed sales transactions to prevent long customer wait times.
- Learned roles of other departments to provide coverage and keep store operational.
- Followed company security procedures for handling large sums of money.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Helped with purchases and signed customers up for rewards program.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Conducted price checks for special orders or discounts as requested by customers.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Discounted purchases by scanning and redeeming coupons.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Used suggestive selling techniques to promote add-on sales.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Resolved customer complaints professionally in accordance with company policy.
- Processed customer payments quickly and returned exact change and receipts.
- Built and maintained productive relationships with employees.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Answered customers' questions and provided information on store procedures or policies.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Offered customers carry-out service at completion of transaction.
- Checked personal identifications during alcohol and tobacco sales.
Education
Fletcher
Jacksonville Beach, FLSkills
- Point-of-sale operation
- Cash handling
- Transaction processing
- ID verification
- Liquor compliance
- Efficient checkout process
- Inventory management
- Shelf stocking
- Time management
- Quick learner
- Excellent customer service
References
References available upon request.
Timeline
Front End Cashier
Walmart
09.2024 - Current
Cashier/ ASM
Dollar Tree Stores
05.2021 - 08.2024
Fletcher