Dalayna Mehling
Arvilla,ND
Summary
Results-driven store manager with over 16 years of experience in retail operations. Skilled in inventory management, staff training, and customer relationship building, consistently delivering exceptional service and driving business performance.
Overview
17
17
years of professional experience
Work History
Front End Cashier
DECA Commissary
Grand Forks AFB, North Dakota
05.2026 - Current
- Processed customer transactions efficiently at DECA Commissary.
- Maintained accurate cash drawer and balanced daily sales.
- Assisted customers with inquiries and provided product information.
- Operated point-of-sale system to complete sales transactions.
- Ensured cleanliness and organization of the checkout area consistently.
- Handled cash, card, check, gift card and coupon transactions for customer purchases.
- Greeted customers warmly and asked if they needed help.
Homegoods supervisor
TJ Max
Grand Forks, ND
02.2026 - 05.2026
- Supervised daily store operations and maintained effective team communication.
- Trained and mentored staff on customer service standards and operational procedures.
- Managed inventory control processes, ensuring accurate stock levels and organization.
- Coordinated staff schedules to optimize coverage during peak shopping hours.
- Conducted regular team meetings to discuss goals, updates, and performance feedback.
- Ensured compliance with company policies regarding safety and loss prevention practices.
Store Manager
Doller Tree
Grand Forks, ND
08.2009 - 01.2026
- Directed daily operations to ensure efficient store performance.
- Oversaw scheduling and staffing to meet store needs effectively.
- Trained and supervised staff on customer service best practices.
- Resolved customer issues promptly to ensure satisfaction and loyalty.
- Resolved customer complaints in a timely manner.
- Collaborated with corporate teams on store promotions and initiatives.
- Managed inventory levels using company inventory management systems.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Implemented visual merchandising standards to enhance product displays.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Created weekly work schedules for store personnel.
- Conducted regular audits to maintain compliance with company policies.
- Recruited, trained and supervised new employees.
Education
High School Diploma -
East Grand Forks Senior High
EGF MN05-1990
Skills
- Point-of-sale operation
- Cash handling
- Transaction processing
- Payment processing
- Credit card transactions
- Inventory management
- Scanner operation
- Store organization
- Customer service
- Customer engagement
- Handling complaints
- Sales promotion
- Product placement
- Team leadership
- Staff training
- Attention to detail
- Time management
- Problem solving
- Safety awareness
- Strong work ethic
- Team player attitude
- Patience and empathy
- Effective communication
- Safety awareness awareness
- Cash management
Timeline
Front End Cashier
DECA Commissary
05.2026 - Current
Homegoods supervisor
TJ Max
02.2026 - 05.2026
Store Manager
Doller Tree
08.2009 - 01.2026
High School Diploma -
East Grand Forks Senior High