Asiya Hassan
Rochester,Minnesota
Summary
Attentive Dental hygienist passionate about offering expert support for emotional, physical and mental needs. Caring, vigilant and devoted to patients. Bringing top-notch multitasking, organizational and conflict management skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Bear Creek Services
08.2022 - Current
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Helped individuals with tasks they may find challenging due to their disabilities.
- Ensured that clients take their medications on time and follow any prescribed treatment plans.
Certified Phlebotomy Technician
Mayo Clinic
07.2020 - 08.2022
- Ensured accurate specimen collection by following established phlebotomy protocols and guidelines.
- Provided compassionate care for anxious patients throughout the phlebotomy process, easing fears and creating a positive experience.
- Contributed to team success by training new phlebotomists on proper techniques and best practices.
- implemented patient safety by following strict protocol for infection control and disposal of hazardous materials.
Sales Associate
Walmart
08.2018 - 08.2019
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Associate of Science - Dental Hygiene
Rochester Community And Technical College
Rochester, MN05.2024
Phlebotomy
Mayo Clinic School of Health Sciences
Rochester, MN07.2019
Skills
- Patient Management
- Patient Relationship Building
- Interpersonal Communication
- Empathy and Compassion
- Active Listening
- Behavioral Management
- Patient Safety Proficiency
Affiliations
- gym
Certification
Certified Phlebotomy technician
Adult and pediatric First Aid/CPR/AED 11/25/2022
Languages
Somali
Native or Bilingual
Swahili
Limited Working
Timeline
Direct Support Professional
Bear Creek Services
08.2022 - Current
Certified Phlebotomy Technician
Mayo Clinic
07.2020 - 08.2022
Sales Associate
Walmart
08.2018 - 08.2019
Associate of Science - Dental Hygiene
Rochester Community And Technical College
Phlebotomy
Mayo Clinic School of Health Sciences
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