Asia Howard
Indianapolis,IN
Summary
Dynamic professional with a background at Community East Hospital, skilled in research and customer service. Excelled in enhancing learning through innovative strategies and maintained high productivity in team settings. Demonstrated professionalism with a strong work ethic at USPS, improving customer satisfaction. Proficient in multitasking and problem-solving, aiming to leverage these abilities for impactful contributions.
Overview
13
13
years of professional experience
Work History
Student Extern
Community East Hospital
11.2023 - Current
- Participated in professional development workshops to stay current on best practices in education and enhance teaching skills.
- Collaborated with fellow externs to develop innovative teaching strategies for improved student comprehension.
- Enhanced the learning experience by implementing hands-on projects and real-world examples.
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Maintained tidy and organized environment to comply with cleanliness standards.
- Completed research, compiled data, and assisted in timely reporting.
- Input data into spreadsheets and databases.
- Operated and maintained machinery and equipment to manage functionality and performance.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
City Letter Carrier
USPS
02.2014 - 07.2023
- Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
- Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
- Improved customer satisfaction by delivering mail accurately and efficiently to city residents.
- Picked up outgoing mail from letter boxes and in person from customers.
- Navigated through various weather conditions safely while ensuring the prompt delivery of mail items.
- Planned and cased mail in sequence of delivery for designated route.
- Enhanced the public''s trust in the postal service by conducting all assigned tasks with professionalism and integrity while representing the organization.
- Adhered to all postal regulations and guidelines when handling sensitive materials such as restricted mail items or hazardous substances.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Trained new employees on proper procedures for sorting, organizing, and delivering mail within designated areas effectively.
Teller
Check City
01.2012 - 02.2014
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed and reviewed loan (payday, auto loans, and installment loan) applications going over background and work history of customers.
- Cash checks for customers.
Education
Diagnostic Medical Sonography - Sonography
South College
Indianapolis, INSkills
- FLUENT IN English
- Research
- Business communication
- Customer Service
- Problem-solving abilities
- Multitasking
- Professionalism
- Communication
- CPR training
- Patient transport
Timeline
Student Extern
Community East Hospital
11.2023 - Current
City Letter Carrier
USPS
02.2014 - 07.2023
Teller
Check City
01.2012 - 02.2014
Diagnostic Medical Sonography - Sonography
South College
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