Summary
Overview
Work History
Education
Skills
Certification
Websites
References
Timeline
Generic

Asia James

Jacksonville,FL

Summary

Dedicated student pursuing a Bachelor's degree in Social Work with a strong background in customer service and administrative proficiency. Committed to leveraging academic experience and assisting diverse populations to excel in navigating eligibility processes, communicating effectively, and supporting individuals in accessing critical healthcare resources. Passionate about helping others improve their health and well-being.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Life Insurance Agent

Arias Agencies
, AZ
05.2024 - Current
  • Conduct client consultations to assess financial needs and recommend appropriate insurance solutions.
  • Explain policy options, ensuring clients understand coverage benefits, and assist in claims processing.
  • Build lasting relationships through regular follow-ups, adjusting policies as needed, while adhering to all legal and regulatory guidelines.
  • Developed strong communication and problem-solving skills, essential in working with clients to meet their long-term goals.

Executive Assistant

Hearts for Dementia Home Care
Scottsdale, AZ
03.2023 - 08.2023
  • Provided comprehensive administrative support to the executive team, facilitating efficient communication and operations.
  • Managed scheduling, handled confidential documentation, and coordinated key meetings and interviews.
  • Assisted in planning and executing special projects, directly contributing to smooth organizational workflows and client care.

Enrollment Advisor

Connections Academy
Columbia, MD
07.2019 - 10.2020
  • Guided prospective students and families through the enrollment process for online educational programs, ensuring a smooth transition.
  • Provided personalized customer service, addressing inquiries about program eligibility and documentation, and maintaining accurate records.
  • Resolved inquiries from applicants concerning admission procedures or program details in a timely manner.

Assistant Manager

CHAMPS
Columbia, MD
09.2016 - 06.2019
  • Assisted in managing day-to-day operations, including customer service, team management, and achieving sales objectives.
  • Led and mentored a team of associates, ensuring adherence to company policies and excellence in service delivery.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Education

Bachelor of Social Work - Social Work

Grand Canyon University
Phoenix, AZ

Skills

  • Insurance sales strategy
  • Referral management
  • Lead prospecting
  • Building Relationships
  • Needs Assessment
  • Customer Relationship Management (CRM)
  • Operations Management
  • Business Administration

Certification

  • Life, Accident, Health or Sickness

References

References available upon request.

Timeline

Life Insurance Agent

Arias Agencies
05.2024 - Current

Executive Assistant

Hearts for Dementia Home Care
03.2023 - 08.2023

Enrollment Advisor

Connections Academy
07.2019 - 10.2020

Assistant Manager

CHAMPS
09.2016 - 06.2019

Bachelor of Social Work - Social Work

Grand Canyon University

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Asia James