Asia Johnson
Oglesby,IL
Overview
12
12
years of professional experience
1
1
Certification
Work History
Beauty Sales Consultant
Walgreens Boots Alliance
Peru, IL
06.2024 - Current
- Educated customers on skincare products, enhancing their knowledge and application techniques.
- Developed personalized beauty solutions based on customer needs, driving satisfaction and loyalty.
- Managed merchandise displays to maximize product visibility and appeal, contributing to store aesthetics.
- Trained new staff on sales strategies and product knowledge, fostering a knowledgeable team environment.
- Promptly resolved customer complaints, turning potentially negative experiences into positive ones that fostered continued patronage.
- Assisted in planning and executing special events held at the store, such as product launches or beauty workshops, to engage with customers and showcase new offerings.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Led workshops on cosmetic application techniques, engaging customers and promoting product sales initiatives.
- Oversaw inventory management processes, ensuring optimal stock levels and minimizing waste.
- Collaborated with marketing teams to execute promotional campaigns effectively, boosting product awareness.
- Analyzed customer feedback to refine service approaches, improving overall shopping experience.
- Handled cash transactions accurately while ensuring a seamless checkout process for customers.
- Boosted sales revenue through effective upselling and cross-selling of beauty products to clients.
- Assisted clients with makeup application techniques, enhancing their skills and confidence in using the products.
- Collaborated with team members to meet monthly sales targets and ensure customer satisfaction.
Cashier/Customer Service
Love's Travel Stops & Country Stores
Utica, IL
05.2022 - 06.2024
- Greeting all customers with a friendly demeanor, ensuring all customers are taken care of in a timely fashion & sent back on the road safely & happy. Answering any questions/problem solving daily with trucking needs for truck drivers.
Receptionist
Black Relic Tattoo shop
Clinton, IA
06.2021 - 01.2022
- Receptionist at Black Relic Tattoo shop.
- Lots of computer work, typing. Responding to inquiries, responding to emails, printing off documents, making documents (Microsoft office, exe) booking appointments for artists at the shop.
- Customer service, answering phones all day, greeting every client that walks in.
- Making sure all clients and customers are informed about any weekly deals or discounts, directing them on what they should do. Being a helping hand.
- Retail/inventory selling clothing/apparel, jewelry, tattoo product to all clients, cash handling.
- Taking inventory of all tattoo supplies weekly, shop supplies, inventory on all apparel, product weekly, making sure shop has what it needs at all times.
- Lots of cleaning, keeping all floors mopped, swept, cleaning all windows daily, bathrooms & dusting.
- Hygienic, learning basic hygiene as far as being around tattoo equipment, needles, first aid certification, proper safety precautions, ppe, wearing gloves, chemical education, ect.
Server/Bartender
Hyatt House
East Moline, IL
11.2019 - 11.2020
- Serving all banquets as well as all parties, wedding receptions & as well as concerts in a high end cocktail bar. The river room experience is one to remember, working on the 9th floor of the hotel, overlooking The Bend of the Mississippi River, all customers expect nothing but the utmost quality service, serving plenty of delicious meals. My duties for this job never fail to put a smile across my face. Bartending when needed, helping bar prepare drinks also.
Server/Busser
Steel Plow Burger Company
East Moline, IL
09.2019 - 12.2019
- Server/ Busser. I do whatever they need me to do, ensuring only the best customer experience I can give to the public.
Shipping/Receiving Material Technician
COMPREHENSIVE LOGISTICS INC
02.2019 - 09.2019
- SAP experience, taking care of all inventory inbound/outbound containment. Trained in both receiving, shipping. Billing out trailers, auditing, cancellations for orders, inventory control. Calling out trucks, making sure all trucks are received in & sent out on time by the hour.
Assembly/ Material Handler/ Fabrication
HON COMPANY
Muscatine, IA
07.2017 - 06.2018
- Assembling parts together in a fast paced environment, sorting & auditing mass quantities of goods/wood/materials. Routinely cleaning out machines, working with/ controlling cnc machines to proceed with duty of work load. Mandatory to be able to read blueprints to understand how to readily perform quality checks on production goods as well as to understand how to assemble parts together. Physically demanding work lifting, bending, skating continuously. Working with calibers, tape measures, mallets, glue guns etc.
Package Handler
UPS
Davenport, IA
11.2016 - 06.2017
- My position at UPS is scanning & loading thousands of packages on to semi trailers all night long outside.
- Having to consistently lift heavy packages 70 lbs and over. Being very careful & being extremely gentle with all packages ensuring every customer's package arrives on time & in perfect condition. Making sure all packages are going to the correct zip code as well as state. Working in a very fast paced environment and working on a timed schedule.
Customer Service/Sales Representative
Alorica
Terre Haute, IN
10.2015 - 02.2015
- Responsibilities
- At&t inbound/outbound calling. U-verse Sales to at&t customers.
- Customer Service Representative for At&t
- Accomplishments
- I made an abundance of U-verse sales for At&t. I was a very successful asset for Alorica as well as At&t.
- Being up to date on new technology every single day as well as being able to learn new computer software quickly. I was attentive and made sure my scores and goals were up to par at the end of everyday of work. I always felt good everyday at work because I made sure I accomplished that above and beyond experience with each and every customer. Making a difference by helping someone out on a day to day basis makes me happy. I love helping customers. I love working in customer service.
- Skills Used
- Customer Service/Selling a product
Distribution/Manufacturing Warehouse Production
Coworx Staffing
Terre Haute, IN
05.2014 - 10.2014
- Manufacturing products such as Cd's, Dvd's and new technology equipment for Sony D.A.D.C. Completing orders of more than 50,000 by a short deadline. Running dangerous machinery and supervising others to make sure it's being used properly and safely. Working long 13 hour shifts 6 days a week to get the job done.
Education
GED -
North Vigo
Terre Haute, INSkills
Dietary department experience
Shipping
Packing
Word
General Labor
Sales
Dietary aide experience
Data Entry
Bartending
Picker Packer
Cleaning
Fast learner
Microsoft Office
Customer service
Time management
Serving Experience
Excel
Restaurant Experience
Caregiving
Customer Service
Warehouse Associate
Certification
- First Aid Certification
- Food Handler Certification
Timeline
Beauty Sales Consultant
Walgreens Boots Alliance
06.2024 - Current
Cashier/Customer Service
Love's Travel Stops & Country Stores
05.2022 - 06.2024
Receptionist
Black Relic Tattoo shop
06.2021 - 01.2022
Server/Bartender
Hyatt House
11.2019 - 11.2020
Server/Busser
Steel Plow Burger Company
09.2019 - 12.2019
Shipping/Receiving Material Technician
COMPREHENSIVE LOGISTICS INC
02.2019 - 09.2019
Assembly/ Material Handler/ Fabrication
HON COMPANY
07.2017 - 06.2018
Package Handler
UPS
11.2016 - 06.2017
Customer Service/Sales Representative
Alorica
10.2015 - 02.2015
Distribution/Manufacturing Warehouse Production
Coworx Staffing
05.2014 - 10.2014
GED -
North Vigo