Asia Jones
National City,CA
Summary
Proven leader and dedicated team player, adept in time management and critical thinking, with a history of enhancing youth engagement at YMCA. Excelled in creating inclusive environments and boosting guest satisfaction at Red Robin through meticulous attention to detail and a strong work ethic. Demonstrated ability to train peers and improve operational efficiency.
Overview
2
2
years of professional experience
Work History
YMCA Youth Leader
YMCA
01.2023 - Current
- Served as a positive role model for young individuals, demonstrating responsible decision-making skills and ethical behavior.
- Collaborated with other Youth Leaders to create a safe and inclusive environment for all participants.
- Developed rapport with young participants, providing support and guidance in their personal challenges.
- Coached, instructed and supervised participating youths through collaborative efforts with like-minded, creative, and poised team members.
Red Robin Hostess
Red Robin
02.2022 - 01.2023
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
- Contributed to positive guest experiences by providing personalized service and attention to special requests or preferences.
Education
High School Diploma -
Sweetwater High School
National City, CA06.2022
Skills
- Strong Work Ethic
- Attention to Detail
- Teamwork and Collaboration
- Time Management
- Critical Thinking
- Strong Role Model
Timeline
YMCA Youth Leader
YMCA
01.2023 - Current
Red Robin Hostess
Red Robin
02.2022 - 01.2023
High School Diploma -
Sweetwater High School