Asia Milton
Warner Robins,GA
Summary
Detail-oriented and reliable Data Entry Specialist with 7+ years of experience in high-volume data processing, medical correspondence management, and administrative support. Proven track record of exceeding productivity goals while maintaining 99%+ accuracy in remote and fast-paced environments. Adept at navigating claims-related documents and ensuring compliance with HIPAA and internal protocols. Skilled in Microsoft Excel, Outlook, and various database systems.
Overview
11
11
years of professional experience
Work History
Data Entry Specialist
Department of Human Services
Remote
01.2022 - 06.2025
- Enter high volumes of case and client data with 99%+ accuracy and strict confidentiality standards.
- Support claims routing by triaging and tracking incoming correspondence.
- Assist with payer information verification and database matching for accurate case assignment.
- Generate productivity and status reports for internal use, contributing to schedule adherence and workflow analysis.
Data Entry Specialist
Image Net LLC
Remote
12.2017 - 12.2021
- Processed sensitive medical records and patient claims documents.
- Fielded client inquiries related to insurance, coverage, and appointments.
- Maintained compliance with HIPAA guidelines while handling patient data and documentation.
- Supported a production-based environment, consistently meeting quality and speed benchmarks.
Customer Service Representative
GEICO
Macon, GA
05.2014 - 11.2017
- Provided resolution for complex customer concerns with tact and accuracy.
- Ensured compliance with insurance policies and documentation standards.
- Strengthened team productivity by handling high volumes of inbound inquiries under tight timelines.
Education
Perry Highschool
Skills
- Claims Processing & Documentation
- Data Entry Accuracy (99%), 10-Key Proficiency
- Microsoft Excel, Outlook, Word
- Typing Speed: 30 WPM
- Client Communication & Issue Resolution
- Remote Work & Telecommuting Readiness
- Healthcare Data Management
- Investigative & Research Support
Timeline
Data Entry Specialist
Department of Human Services
01.2022 - 06.2025
Data Entry Specialist
Image Net LLC
12.2017 - 12.2021
Customer Service Representative
GEICO
05.2014 - 11.2017
Perry Highschool