Open To Work
JAYNE GEER
Administrative Professional
Waukee,CA
Summary
Detail-oriented administrative professional with expertise in data entry, communication, and customer service. Proven ability to assist clients in research and coordination, enhancing overall satisfaction. Strong organizational skills support accurate record maintenance and effective problem resolution.
Overview
15
15
years of professional experience
Work History
Data Entry Specialist
Mom's Meals
Des Moines
02.2025 - Current
- Research benefits for members according to their health insurance plan and accurately create/update accounts reflecting meal orders.
- Maintain accurate records to enhance member satisfaction and support efficient account management.
Nutrition Specialist
West Des Moines & Waukee
08.2022 - 02.2025
Life Insurance Claims Analyst
Infosys McCamish
03.2022 - 06.2022
- Review and process life insurance claims, compose/write/mail letters to beneficiaries, maintain databases of claims information.
- Through temp service Aston Carter
Administrative Associate
GS Labs, Inc.
Clive
11.2021 - 02.2022
- Record COVID testing results for patients and send the emails with their results. Job ended due to lack of work.
Customer Service Agent
Ventech Solutions
Urbandale
11.2016 - 11.2021
- Answer questions from medical providers and staff via telephone and email at different types of facilities regarding Medicare reporting.
- Disseminate information, explain difficult points, and diffuse potentially bad situations.
- Transfer calls as needed. Continually learn new information.
- Quality Payment Program Medicare Reporting/End-Stage Renal Disease Reporting Program/IQIES Medicare Reporting Program
Purchasing Specialist/Inventory Assistant/E-book Specialist
Ed Map
Newark
10.2010 - 08.2015
- Liaised with vendors to price, order, and maintain inventory of college textbooks and supplies.
- Created, sent, and followed up on purchase orders, made returns of incorrect/damaged materials.
- Calculated amounts to purchase using past sales data and desires of client schools.
- Researched and had eBooks converted and rights obtained.
- Created and maintained spreadsheets using Excel functions and calculations to develop reports and lists.
- Assisted IT in assessing new programs for creating purchase orders and for pricing student materials.
- Trained multiple people in different positions.
- Received Employee of the Month, as well as multiple kudos from vendors and from other departments, for prompt and friendly service; received a cash award for keeping a good attitude in the midst of a challenging time within the department; had three promotions.
- Position was eliminated on 8/31/2016 due to company budget cuts.
Education
Bachelor of Science - English Education
Emphasis in English writing, grammar, and education
Skills
- Data entry
- Communication
- Attention to detail
- Training
- Claims processing
- Forms processing
- Time management
- Customer service
- Problem resolution
- Organizational skills
- Purchasing
- Account management
- Phone etiquette
- Documentation
References
- Kristi Hood, Des Moines, IA, 515-732-1261, Kristi.hood@ventechsolutions.com
- Tess Wigginton, Newark, OH, (740) 403-9827, TechLady911@gmail.com
- Dustin Eash, Altoona, IA, 641-750-0731
- Cari Westbrook, West Des Moines, IA, (515) 601-6801, Cwestbrook@wdmcs.org
Work Preference
Job Search Status
Open to workWork Type
Full TimeContract WorkLocation Preference
RemoteSalary Range
$45000/yr - $200000/yrTimeline
Data Entry Specialist - Mom's Meals
02.2025 - Current
Nutrition Specialist -
08.2022 - 02.2025
Life Insurance Claims Analyst - Infosys McCamish
03.2022 - 06.2022
Administrative Associate - GS Labs, Inc.
11.2021 - 02.2022
Customer Service Agent - Ventech Solutions
11.2016 - 11.2021
Purchasing Specialist/Inventory Assistant/E-book Specialist - Ed Map
10.2010 - 08.2015
The Ohio State University - Bachelor of Science, English Education