Helped with production on site days before opening day.
Oversaw daily operations of service team, delegated tasks, and trained new staff.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest for sales advice.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
VIP Manager/Lead Server
Bar Hwrd
08.2019 - Current
Book all Bottle Service Tables for the weekend
Making sure all the servers up sell bottles for the table and assisting if needed
Answering all phone calls for the bar
Bring in new ideas for the weekend if it's a big fight night or Footballs or even birthdays for celebration decorations
Consistently making new relationships with new or old clients coming in and giving them the best service and time spent with us
Recruiter
K Force
01.2020 - 11.2020
Help anyone in the need of a job during the time of the pandemic
For the unemployment department, help callers that called process their applications in or help get their money for the week
Had to be as positive as possible on the phone during the hard times
Translated and assembled business requirements into detailed, production-level technical specifications, detailing new features and enhancements to existing business functionality
Sales Associate
Champs Sports
11.2018 - 03.2020
Greet customers as soon as they walked in and helped them with any product needed
Make sure sales were up for the week and challenge each other to be higher for the next week
Always make sure the customers were satisfied walking out even if we did not have the product they were looking for
Special Education Assistant
03.2016 - 01.2018
Helping the special ed children get ready for the week of school
Help the children bake the cookies to sell around the school after 5th period to raise money for their field trips ETC