I parted ways with my most recent employer to pursue a certification in Medical Billing and Coding. I'm currently looking for non-management position so I am able to focus on school. I have open availability for new employment.
Overview
5
5
years of professional experience
Work History
Site Manager
Mister Car Wash
Pueblo, CO
05.2021 - 01.2024
Analyzed reports to identify areas for improvement in performance or cost savings.
Prepared budgets and monitored expenses to stay within allocated limits.
Established policies, procedures and guidelines for the operation of the site.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Organized and participated in monthly on-site meetings with clientele and subcontractors.
Scheduled maintenance tasks and ensured all equipment was functioning properly.
Collaborated with vendors for procurement of materials needed for projects.
Analyzed business performance data and forecasted business results for upper management.
Modified plans in response to delays, bad weather or construction site emergencies.
Resolved customer inquiries and complaints requiring management-level escalation.
Hostess
Shamrock Brewing Co
Pueblo, CO
03.2021 - 05.2021
Managed reservations, waitlists, and special requests for large parties.
Inspected dining and serving areas for cleanliness and proper setup.
Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
Tracked seated guests and available seating using computer-based and mobile reservation software.
Assistant Manager
Dee Tacko
Pueblo, CO
08.2020 - 03.2021
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
Oversaw food preparation, production and presentation according to quality standards.
Ensured compliance with all food safety regulations and sanitation standards.
Sandwich Artist
SUBWAY®Restaurants
Pueblo, CO
03.2019 - 08.2020
Ensured all menu items were prepared in accordance with health and safety standards.
Informed customers of regular deals or monthly specials to upsell orders.
Answered guest questions, delivering most accurate and updated information available.
Operated cash register to accept cash or credit card payment and issue receipt for transaction.