Motivated professional skillful in planning resident social activities, monitoring work of staff and maintaining accurate, confidential records. Organized and resident-focused professional with expertise in crisis intervention and coordinating facility operations. CPR and first aid certified paired with outstanding leadership and multitasking abilities.
Overview
23
23
years of professional experience
Work History
Residential Group Home Manager
Universal Institute Inc Rehab
Livingston, NJ
04.2022 - Current
Instituted systems to oversee proper storage and disposal of medications and residents' nutritional needs and special diets.
Organized recreational activities such as field trips or social events for residents in order to enhance their well-being.
Responded quickly and appropriately to emergency situations by implementing safety measures when needed.
Monitored and provided residents with assistance for bathing, dressing and other basic hygiene needs.
Coordinated transportation for residents to medical appointments or other activities outside the group home setting.
Established positive therapeutic relationships with residents by planning and activities in home and community.
Resolved concerns regarding staff, residents, and care to maintain standards throughout group home.
Maintained accurate records of client attendance, progress notes, medications, and incident reports.
Dental Clinic Secretary
JFK Medical Center North
Edison, NJ
05.2021 - 01.2022
Greeted patients, verified patient information and scheduled appointments.
Maintained patient records in an organized and secure fashion according to HIPAA regulations.
Answered incoming calls in a professional manner, routing calls to the appropriate personnel.
Managed appointment reminders for patients using automated software systems.
Assisted with insurance verification processes and prepared documentation for billing purposes.
Ensured that all forms were completed correctly prior to submitting them for approval.
Scheduled and confirmed patient appointments for diagnostic, surgical, and consultation services.
Group Home Manager
Everas Community Services
Somerset, NJ
06.2012 - 01.2021
Maintained accurate records of client attendance, progress notes, medications, and incident reports.
Resolved concerns regarding staff, residents, and care to maintain standards throughout group home.
Collaborated with other healthcare professionals such as psychiatrists, psychologists, therapists to provide comprehensive care services for clients.
Organized proper transportation for clients to and from appointments, educational and extracurricular activities.
Coordinated transportation for residents to medical appointments or other activities outside the group home setting.
Encouraged residents to independently interact with others, make decisions and participate in community activities.
Initiated positive relationships with residents, staff and other individuals by being respectful, actively listening, and asking appropriate questions.
Participated in meetings with state licensors or other stakeholders regarding program standards and outcomes.
Dental Assistant
Gentle Dental Boston
Roselle, NJ
05.2009 - 06.2010
Instructed patients about postoperative instructions prescribed by their dentist.
Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
Sterilized instruments according to established guidelines and protocols.
Maintained a neat, clean and organized environment throughout the office.
Overnight Residential Counselor
Catholic Charities of New Jersey
Pompton Plains, NJ
02.2008 - 04.2010
Provided direct supervision and guidance to residents in a 24-hour residential setting.
Monitored resident behavior, documented incidents and implemented corrective action plans as needed.
Assisted clients with daily activities, including meal preparation and medication administration.
Provided personal care to clients, such as bathing, grooming and toileting.
Promoted independence by teaching self-care skills such as dressing, hygiene and housekeeping tasks.
Laundered clothing and bedding to prevent infection.
Maintained daily living standards by assisting clients with personal hygiene needs.
Dental Assistant
Center For Dentistry And Oral Wellness
Irvington, NJ
04.2002 - 06.2009
Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
Kept accurate records of dental treatments provided for each patient's visit.
Greeted patients upon arrival at the office and escorted them to an examination room.
Sterilized instruments according to established guidelines and protocols.
Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
Educated patients on proper oral hygiene techniques and habits.
Explained dental services and payment plans to help patients make informed decisions.
Residential Group Home Manager at Rappahannock Area Community Services Board (RACSB)Residential Group Home Manager at Rappahannock Area Community Services Board (RACSB)