Asia Stewart
Tuscaloosa,AL
Summary
Dynamic professional with a proven track record at Target, enhancing guest satisfaction and resolving concerns with empathy and efficiency. Skilled in multitasking and stress management, I've significantly raised customer satisfaction ratings. My adaptability and exceptional communication abilities drive continuous improvement and team success.
Overview
5
5
years of professional experience
Work History
Guest Advocate
Target
06.2020 - Current
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
- Enhanced guest experience by providing exceptional customer service and addressing inquiries promptly.
Assistant Store Manager
Marble Slab
03.2020 - 08.2023
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Education
Criminal Justice
The University of Alabama
Tuscaloosa, AL12-2025
Skills
- Exceptional communication
- Strong empathy
- Stress management
- Data inputting
- Multitasking Abilities
- Conflict Resolution
- Adaptability
Timeline
Guest Advocate
Target
06.2020 - Current
Assistant Store Manager
Marble Slab
03.2020 - 08.2023
Criminal Justice
The University of Alabama