ASIA TOWNSELL
Cleveland,OH
Summary
Securing a position to further expand the learnings, knowledge, and skills to the best of my ability with a reputable company. Versatile team member offering over 4 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Organized and dependable while managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Cosmology Student
Paul Mitchell The School
01.2023 - Current
- Followed school and classroom policies, regulations, dress codes, and schedules.
- Worked in team environment to maintain high levels of productivity.
- Helped fellow classmates succeed by tutoring when requested.
- Gained over 10 reoccurring clients over 2 months
- Top 5 in class with 99% attendance overall.
- Completed rigorous readings as directed to support unit learning goals
Insurance Agent
Newyork Life
07.2021 - 01.2023
- Conducted interviews with participants to assess eligibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
CASHIER
Lori's Gift Shop-The Metro Health Medical Center
09.2019 - 05.2020
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment
- Greet customers entering establishments.
- Restocked and organized merchandise in front lanes.
NURSING ASSISTANT
The MetroHealth Medical Center
11.2015 - 05.2020
- Assist patient with every day living duties working with my nurse to ensure that all residents are safe and healthy
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Transport specimens, laboratory items, or pharmacy items, ensuring proper documentation and delivery to authorized personnel.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
CASHIER
Boston Market
10.2012 - 11.2015
- Receive payment by cash, check, credit cards, vouchers, or automatic debits
- Issue receipts, refunds, credits, or change due to customers
- Assist customers by providing information and resolving their complaints
- Explained menu items and suggested appropriate options for food allergy concerns.
- Greeted customers promptly and took orders to keep flow of traffic moving.
Education
Cosmetology License - Cosmetology
Paul Mitchell The School Cleveland
Twinsburg, OH01.2024
State Tested Nursing Assistant -
Cuyahoga Community College
Cleveland, OH05.2017
High School Diploma -
JOHN HAY CAMPUS
Cleveland, OH05.2014
Skills
- Verifying Order Accuracy
- Efficient and Detail-Oriented
- Product Knowledge
- Issue Resolution
- Product and Service Sales
- POS Transactions
- Active Listening
Timeline
Cosmology Student
Paul Mitchell The School
01.2023 - Current
Insurance Agent
Newyork Life
07.2021 - 01.2023
CASHIER
Lori's Gift Shop-The Metro Health Medical Center
09.2019 - 05.2020
NURSING ASSISTANT
The MetroHealth Medical Center
11.2015 - 05.2020
CASHIER
Boston Market
10.2012 - 11.2015
Cosmetology License - Cosmetology
Paul Mitchell The School Cleveland
State Tested Nursing Assistant -
Cuyahoga Community College
High School Diploma -
JOHN HAY CAMPUS