Asia Washington
Baton Rouge,LA
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
3
3
years of professional experience
Work History
Admissions Consultant
Louisiana State University
Baton Rouge, LA
05.2022 - 07.2023
- Assisted applicants with admissions packet and served as point of contact throughout admissions process.
- Answered phones, called prospects and handled initial email contacts for applicants to update application.
- Identified and addressed concerns of incoming students and parents.
- Gathered necessary paperwork and applications for students to initiate enrollment process.
- Assisted students in exploring and selecting career paths.
Cashier
Mathernes Market
Baton Rouge, LA
01.2022 - 05.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
Sales Associate
Walmart
Bayou Vista, LA
05.2021 - 08.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Cashier
Burger King
Bayou Vista, La
05.2020 - 11.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Morgan City High School
Morgan City, LA05.2021
Skills
- Resource Prioritization
- Recruitment Participation
- Conflict Management Education
- Campus Tours
- Cash Register Operation
- Complex Problem-Solving
- Conflict Resolution
- Credit and Cash Transactions
- Cash Handling Accuracy
- Dispute Mediation
- Store Opening and Closing
- Registration Documents
- Returns and Refunds
Timeline
Admissions Consultant
Louisiana State University
05.2022 - 07.2023
Cashier
Mathernes Market
01.2022 - 05.2022
Sales Associate
Walmart
05.2021 - 08.2021
Cashier
Burger King
05.2020 - 11.2020
High School Diploma -
Morgan City High School