Summary
Overview
Work History
Education
Skills
Timeline
Generic

Asia Washington

Macon,GA

Summary

Dynamic and motivated professional eager to embrace new challenges and drive success. Strong work
ethic, adaptability, and exceptional interpersonal skills foster collaboration and productivity. Proven
ability to work effectively in diverse environments while rapidly mastering new skills and concepts.
Committed to continuous improvement and delivering high-quality results in every endeavor.

Overview

13
13
years of professional experience

Work History

Logistics Data Entry

Spectrum Comm Inc
12.2024 - Current
  • Assisted in central receiving operations by coordinating shipping requirements with transportation providers.
  • Coordinates with customers regarding priority of deliveries and destination points. Establishes controls to
    deliver expedited requests within prescribed time limits.
  • Ensures security classification sensitivities of handling, shipping, receiving, transfer and storage locations are
    observed per applicable security classification guides
  • Maintained comprehensive tracking of each MICAP item throughout its lifecycle using Excel-based
    spreadsheets, enabling real-time visibility and status updates
  • The Customer Support Data Entry position supports Enterprise Contract Logistics Services (ECLS) in
    support of the Command, Control, Intelligence, Surveillance and Reconnaissance (C2ISR) Division,
    AFLCMC/HBG, at Robins Air Force Base, Georgia.

Mission Support Specialist

Air Force National Guard
03.2013 - 03.2026
  • Provided comprehensive administrative and logistical assistance to project teams, ensuring seamless project execution.
  • Managed security clearance records and personnel files to ensure confidentiality and compliance.
  • Assisted in the planning and execution of military ceremonies, special events, and other programs
  • Coordinated procurement activities using APF, adhering to FAR guidelines and maintaining audit-ready
    documentation.
  • Developed training programs for personnel, enhancing operational effectiveness and team performance.
  • Led cross-functional teams in executing complex missions, fostering collaboration and achieving mission success.
  • Provided expert guidance in the development of new mission strategies, leveraging extensive knowledge of global trends and emerging issues.
  • Expanded Mission Support Specialist capabilities through active recruitment efforts and targeted talent development initiatives.
  • Conducted thorough analysis and ensured accuracy of various case management reports to support informed decision-making.
  • Review documents for completeness and conformity with local and federal requirements. Take appropriate action to ensure the accurate progression of cases.
  • Reviewed case documentation for accuracy, completeness, and compliance with local and federal regulations, ensuring proper case progression through timely follow‑up and corrective action.

Appointment Scheduler

Patriot Strategies
07.2024 - 11.2024
  • Scheduled appointments efficiently, optimizing daily calendars for multiple executives.
  • Coordinated communication between clients and staff, ensuring timely responses and follow-ups.
  • Managed scheduling software to streamline appointment booking processes and reduce conflicts.
  • Developed best practices for appointment management, enhancing overall operational efficiency.
  • Assisted in the coordination of referrals to specialists, ensuring timely access to appropriate care
  • Performed data entry tasks with a high level of accuracy, entering patient demographics and details into the system
  • Updated knowledge on medical terminology and procedures to provide accurate information to patients

Customer Advocate

Disabled Veterans Solutions
04.2023 - 10.2024
  • Advocated for veterans' rights, ensuring access to essential services and resources.
  • Assisted members by contacting prescribing provider to request Prior AUTH's if needed for prescription
    drug refills
  • Provided guidance on benefits applications, streamlining processes for clients.
  • Led outreach programs to raise awareness of available services among veteran communities.
  • Handled difficult customer situations with grace and professionalism, consistently meeting first-call resolution metrics.
  • Provided exceptional customer service to high-volume customer base, resolving issues, answering inquiries and providing product information.
  • Documented customer concerns and inquiry resolutions in internal computer system.
  • Managed multiple priorities effectively while ensuring a high level of accuracy and attention to detail in all tasks performed.

Education

Central Georgia Technical College
Macon, GA

Skills

  • Attention to detail
  • Multitasking
  • Computer skills
  • Excellent communication
  • Problem resolution
  • Decision-making
  • Microsoft applications
  • Data entry

Timeline

Logistics Data Entry

Spectrum Comm Inc
12.2024 - Current

Appointment Scheduler

Patriot Strategies
07.2024 - 11.2024

Customer Advocate

Disabled Veterans Solutions
04.2023 - 10.2024

Mission Support Specialist

Air Force National Guard
03.2013 - 03.2026

Central Georgia Technical College