Asia Webster
Madison,WI
Summary
Seeks to obtaln a permanent career that provides challenging assignments as well as growth opportunities that will motivate to contribute to the productivity of the company and further
develop skills.
Overview
3
3
years of professional experience
Work History
CCR Operator
MTM Transportation
Remote
06.2021 - 09.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Maintained high level of accuracy in data entry, ensuring correct information for driver assignments.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Cab scheduling for medical trips.
Education
High School Diploma -
Sun Prairie High School
Sun Prairie, WI06.2020
Skills
- Microsoft
- Reveal
- Inbound/outbound calling
- Problem solving
- Communication
- Reliable
Timeline
CCR Operator
MTM Transportation
06.2021 - 09.2024
High School Diploma -
Sun Prairie High School