Asia White
Business Systems Analyst
Honolulu,HI
Summary
Resourceful Banking System Administrator that consistently responds to a wide range of technical challenges. Highly effective at problem solving and decision making. 2 years of progressive IT experience.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
IT Application Management Specialist
Hawaii State Federal Credit Union
Honolulu, Hawaii
10.2020 - 07.2022
· Lead for annual account imbalances and reporting for NCUA Audit Exam
· Lead IT support for FIS , ATM system migration project
· Lead support for Meridianlink, Online banking Express Accounts system
· Updated monthly deposit Rate changes in DNA, core banking system
· Implemented new applications to the DNA, core banking system
· Lead support for Annual Tax Statement Distribution services
· Cultivate Documentation and Business flow process’ for IT team
IT Infrastructure and Information Systems Intern
Hawaii State Federal Credit Union
Honolulu, Hawaii
01.2020 - 10.2020
· Updated Fiserv release documentation to keep credit union updated on changes to the systems
· Monthly compatibility Microsoft Patch testing for Nautilus, Document Storage Database
· Create user documents for our staff on ServiceNow, incident ticketing platform
· Identify bugs and improvements for ServiceNow online ticketing system
· Document IT protocol for emergency escalation procedures
Education
BBA - Management Information Systems
Shidler College of Business, University of Hawaii
Honolulu, HI 08.2016 - 06.2020
Skills
System upgrades
undefinedAccomplishments
FilGrad Commencement, UH Manoa| Honolulu, HI
Student Undergraduate Speaker | Spring 2021
Miss Philippines Hawaii 2021| Honolulu, HI
1st Runner Up
Certification
Certified Credit Union Financial Counselor
Timeline
Certified Credit Union Financial Counselor
01-2022
IT Application Management Specialist
Hawaii State Federal Credit Union
10.2020 - 07.2022
IT Infrastructure and Information Systems Intern
Hawaii State Federal Credit Union
01.2020 - 10.2020
BBA - Management Information Systems
Shidler College of Business, University of Hawaii
08.2016 - 06.2020
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