Brandon Echols

I am a self-motivated team player with strong administrative, project management and computer skills, specializing in the setup and deployment of desktop and laptop workstations while ensuring their quality. My expertise includes installing, configuring, and managing hardware and software, along with resolving network issues and mapping networks. I communicate effectively across all levels of management and possess a solid background in customer service, clerical work, and data entry. Additionally, I hold ITIL certification, enhancing my ability to contribute to organizational efficiency and service quality with solid foundation in troubleshooting and resolving technical issues for diverse applications. Successfully supported end-users by identifying root causes and implementing effective solutions. Demonstrated capability in using problem-solving and communication skills to enhance user satisfaction and operational efficiency.