Asia Whitmore
Memphis,TN
Summary
Compassionate Nurse Receptionist known for high productivity and efficient task completion. Skilled in patient scheduling, medical record management, and insurance verification. Excel at communication, empathy, and organization to enhance patient care and support clinic operations.
Overview
8
8
years of professional experience
Work History
Nurse Receptionist
Baptist Memorial Hospital
Memphis
01.2021 - Current
- Protected patients by observing strict HIPAA guidelines.
- Routed laboratory or diagnostic results to appropriate staff.
- Maintained patient records in accordance with established policies and procedures.
Restaurant Shift Lead
Smoothie King
Collierville, Tennessee
04.2017 - 08.2021
- Directed patrons to restrooms and other amenities within facility.
- Ensured all opening and closing procedures were completed as outlined in the shift checklist.
- Assisted with the development of new menu items by providing input on ingredients, pricing, and presentation ideas.
Customer Service Associate Cashier
Walmart
Memphis
04.2020 - 04.2021
- Counted and balanced cashier drawers.
- Provided excellent customer service by responding promptly to inquiries and requests.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
Lead Barista
Starbucks
Memphis
02.2019 - 03.2020
- Received and accurately processed customer payments.
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
- Gave samples of popular coffee and tea blends to create sales opportunities.
- Performed regular maintenance on coffee machines, grinder, espresso makers and other related equipment.
Education
Bachelor of Science -
Baptist Memorial Health Science
Memphis, TN12-2024
Skills
- Patient care
- Medical record management
- HIPAA compliance
- Customer service
- Time management
- Problem solving
- Critical thinking
- Communication skills
- Team collaboration
- Office administration
- Detail-oriented
- Front desk operations
- Reminder calls
- Telephone etiquette
- Typing 35-45 wpm
- Medical office administration
- Medical charting
- EMR / EHR
- Point-of-sale system
- Inventory oversight
- Typing and filing
- Appointment setting
- Microsoft office
- Basic life support for health care providers
- Pinpoint Charting System
Timeline
Nurse Receptionist
Baptist Memorial Hospital
01.2021 - Current
Customer Service Associate Cashier
Walmart
04.2020 - 04.2021
Lead Barista
Starbucks
02.2019 - 03.2020
Restaurant Shift Lead
Smoothie King
04.2017 - 08.2021
Bachelor of Science -
Baptist Memorial Health Science