Asia Wylie
Charlotte,NC
Summary
Dynamic professional with a strong background in tutoring and server training at Longhorn Steakhouse. Skilled in fostering collaboration and enhancing student engagement through creative problem-solving and empathetic support. Proven ability to motivate learners and improve performance, while maintaining high service standards in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Tutor
Private Home
Charlotte, NC
08.2024 - Current
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Certified Server Trainer
Longhorn Steakhouse
Charlotte, NC
05.2023 - Current
- Ensured seamless integration of new hires into the team through effective onboarding processes, including orientation sessions and shadowing opportunities.
- Upheld high levels of professionalism in all aspects of server duties while serving as a role model for trainees.
- Conducted small group or individual instruction to meet learning styles of participants.
- Observed participants and provided corrective measures for skill improvement.
- Strengthened employee engagement by actively involving servers in decision-making processes that impacted their daily responsibilities.
Server
Longhorn Steakhouse
Charlotte, NC
02.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Bachelor Of Science - Biology
University of North Carolina At Greensboro
Greensboro, NC05.2023
Diploma -
Mountain Island Charter
Mount Holly, NC05.2018
Skills
- Patience and empathy
- Problem-solving skills
- Creative thinking
- Collaboration and teamwork
- Adaptable nature
Timeline
Tutor
Private Home
08.2024 - Current
Certified Server Trainer
Longhorn Steakhouse
05.2023 - Current
Server
Longhorn Steakhouse
02.2023 - Current
Bachelor Of Science - Biology
University of North Carolina At Greensboro
Diploma -
Mountain Island Charter