Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Asiah Nicholson

Red Level

Summary

Customer service professional with 7+ years of experience in fast-paced environments, skilled in organization, crisis management, problem-solving, and supporting individuals with diverse needs.

Adept at collaborating with teams, maintaining safety, and adapting to flexible schedules. Brings strong interpersonal skills, strategic planning, and critical thinking that would make me an asset to any position.

Overview

7
7
years of professional experience
2020
2020
years of post-secondary education

Work History

Associate

Walmart
Andalusia
12.2022 - 01.2026

• Collaborated with team members and loss prevention staff to prevent fraudulent activities at the checkout counter and reduce company shrinkage

• Demonstrated strong attention to detail and problem-solving when processing complex transactions and customer inquiries

• Utilized computer skills and POS systems to process transactions accurately and efficiently

• Supported customers by addressing needs and providing attentive service in a fast-paced retail environment

• Applied crisis management and conflict resolution skills to de-escalate challenging situations and maintain a safe environment

• Adapted to flexible schedules, including nights, weekends, and holidays, to ensure comprehensive team coverage

Crew Member

Dairy Queen Grill & Chill
Andalusia
05.2019 - 01.2024

• Operated cash register and handled cash transactions with precision using knowledge in POS systems, maintaining 100% accuracy in balancing daily sales

• Collaborated with team members to ensure smooth operations during peak hours, effectively managing long queues and minimizing wait times for customers

• Demonstrated excellent problem-solving skills by quickly resolving issues related to pricing discrepancies or product availability

• Assisted customers with daily needs and provided support to ensure a positive and safe environment

• Adapted to flexible scheduling

requirements, including nights, weekends, and holidays, to support business operations

• Maintained accurate records and balanced daily sales, utilizing computer and cash register skills

Crew Member

Arby’s
Andalusia
03.2020 - 06.2020

• Maintained a well-organized and sanitary work environment, utilizing skills in food safety and sanitation

• Assisted team members in a fast-paced environment, providing customer service and supporting daily operations

• Managed inventory and ensured prompt and accurate order processing for all customers

• Quickly and efficiently resolved problems within the store, supporting a safe and supportive atmosphere

• Demonstrated adaptability by working various shifts, including nights and weekends, as needed

Education

Red Level High School
Red Level, AL

Skills

  • Problem-solving
  • Customer service
  • Teamwork
  • Adaptability
  • Attention to detail
  • Conflict management, Decision making, Organizational skills, Time management, Leadership,

Languages

English
Native/ Bilingual
Italian
Limited
Spanish
Professional

Timeline

Associate

Walmart
12.2022 - 01.2026

Crew Member

Arby’s
03.2020 - 06.2020

Crew Member

Dairy Queen Grill & Chill
05.2019 - 01.2024

Red Level High School
Asiah Nicholson