Asiah Siler
Baltimore,MD
Summary
TCI and RCYCP certified, organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Youth Care Professional
Everstand
02.2024 - Current
- Improved communication skills among participants through group-based tasks and discussions.
- Monitored progress of up to 6 youths, adjusting care plans as needed to ensure continued growth and development.
- Coordinated recreational outings that encouraged social interaction while also teaching valuable life lessons about teamwork and perseverance through challenging situations.
- Encouraged self-expression through creative outlets such as art projects, poetry writing sessions or music workshops designed specifically for the target audience.
- Collaborated with other professionals to develop comprehensive care plans for individual youths, ensuring their specific needs were addressed.
Front End Teller
PNC Bank
07.2023 - 02.2024
- Accurate cash handling, Problem Solving, Account resolution, Wire transfers, Product upselling
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
Retail Manager Trainee
Sam's Club
06.2022 - 04.2023
- Connected with customers by meeting guests and anticipating needs,
- Maintained accurate inventory levels by controlling damages and markdowns,
- Executed and maintained visual merchandising standards consistent with company brand standards and directives,
- Prepared staff work schedules and assigned daily duties for 8 employees,
- Demonstrated and supported continuous improvement and growth mindset
Manager Trainee
Howze Consulting
05.2020 - 05.2022
- Participated in business development by assisting with creation of customer service sales strategies,
- Planned and monitored work, achieving desired results, Reviewed strategies to track progress, increasing profitability and reach,
- Cooperated in team relationships fostering, enthusiasm and maintaining mutual trust,
- Planned, prioritized, and managed time, increasing productivity and efficiency,
- Bookkeeping to include accounts payable and receivable
Education
Bachelor of Science (B.S.) Applied Liberal Studies - Pre-Nursing -
Morgan State University
Baltimore, MD12.2022
Skills
- Critical Thinking
- Excellent Communication
- Team Leadership
- Project Support
- Problem solving
- Emotional Intelligence
- Loyalty Building
- Business Planning
- Boundaries Establishment
- Multicultural Sensitivity
- Youth Advocacy
- Individualized care planning
Affiliations
- Delta Sigma Theta, Inc
Timeline
Youth Care Professional
Everstand
02.2024 - Current
Front End Teller
PNC Bank
07.2023 - 02.2024
Retail Manager Trainee
Sam's Club
06.2022 - 04.2023
Manager Trainee
Howze Consulting
05.2020 - 05.2022
Bachelor of Science (B.S.) Applied Liberal Studies - Pre-Nursing -
Morgan State University
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