Tia D’Aloisio
Summary
Compassionate Youth Care Professional with experience in providing emotional support, guidance and supervision to at-risk youth. Strengths include behavior management skills, crisis intervention techniques and exceptional interpersonal communication abilities. Demonstrated impact in previous roles through development of individualized care plans which fostered positive change in young individuals' behaviors and attitudes.
Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
7
7
years of professional experience
2016
2016
years of post-secondary education
Work History
Youth Care Professional
Hillside Children's Center
Waterloo
09.2024 - 10.2025
- Supervised youth in residential settings to ensure safety and well-being.
- Collaborated with multidisciplinary teams to create personalized care plans.
- Facilitated group activities to promote social skills and emotional development.
- Implemented crisis intervention strategies to address challenging behaviors.
- Maintained accurate records of behavior and progress for each youth.
Assistant Supervisor/Restaurant Server
Ciccino's Pizzeria & Restaurant
Waterloo
01.2019 - 08.2024
- Supervised daily operations and ensured smooth workflow in fast-paced environment.
- Trained new staff on customer service standards and restaurant procedures.
- Coordinated inventory management and maintained stock levels for kitchen supplies.
- Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
- Assisted in scheduling shifts and managing employee work assignments effectively.
Education
Southside Highschool
Elmira, NYSome College (No Degree) - Cultural Anthropology
SUNY, Cortland
Cortland, NY 08.2012 - 02.2016
Skills
- Crisis intervention
- Personalized care planning
- Behavioral assessment
- Documentation management
- Emotional support
- Conflict resolution
- Mental health support
- Recreational activities planning
- Substance abuse awareness
- Multicultural sensitivity
- Boundaries establishment
- Abuse identification
Timeline
Youth Care Professional
Hillside Children's Center
09.2024 - 10.2025
Assistant Supervisor/Restaurant Server
Ciccino's Pizzeria & Restaurant
01.2019 - 08.2024
Some College (No Degree) - Cultural Anthropology
SUNY, Cortland
08.2012 - 02.2016
Southside Highschool