Reliable retail associate with strong customer service skills and a proven ability to enhance shopping experiences through effective communication and problem-solving.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Panera Bread
El Centro, CA
03.2025 - Current
Recommended complementary purchases to customers, increasing revenue.
Built customer loyalty and retention by delivering excellent shopping experiences.
Created inviting environment for customers by maintaining store organization and cleanliness.
Maximized productivity with fast-paced assembly line work while maintaining high levels of accuracy and quality control.
Handled cash transactions using POS system, maintaining balanced registers.
Collaborated with team members to streamline workflow during peak hours.
Adapted quickly to changing menu items, promoting current promotions effectively.
Followed food safety and sanitation guidelines at all times.
Understood restaurant menu, limited-time offers and promotions to answer guest questions.
Sales Associate
7-Eleven
El Centro, CA
10.2025 - 02.2026
Assisted customers with product selection and inquiries, ensuring positive shopping experiences.
Operated point-of-sale system, processing transactions efficiently and accurately.
Maintained store cleanliness and organization, enhancing overall customer satisfaction.
Stocked shelves and managed inventory levels to optimize product availability.
Monitored cash register operations to prevent discrepancies and ensure compliance with financial protocols.
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Crew Member
Jersey Mikes Subs
El Centro, CA/Point Loma, CA
09.2024 - 01.2025
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Promoted a positive work environment through effective communication and teamwork among staff members.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Became familiar with products to answer questions and make suggestions.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Operated cash register to ring up final bill and process various forms of payment.