Overview
Work History
Education
Skills
Timeline
Generic

Asieida Yens

Bentonville,AR

Overview

23
23
years of professional experience

Work History

Sales Banquet Coordinator Supervisor

Hotel Nikko Guan
10.2022 - 11.2023
  • Improved event efficiency by organizing and coordinating banquet setup, teardown, and equipment management.
  • Enhanced client satisfaction with personalized menu planning and seamless dietary accommodation.
  • Streamlined communication channels by liaising between kitchen staff, service team, and clients for smooth event execution.
  • Increased repeat business through exceptional customer service skills and attention to detail in meeting client needs.
  • Making monthly reports, preparing event orders, preparing payment requests, refund requests, answering telephones, e-mails, and other duties as assigned.

F&B Reservation Clerk

Hotel Nikko Guam
05.2007 - 09.2022
  • Improved customer satisfaction by providing accurate and timely reservation services.
  • Streamlined the reservation process for efficiency, leading to faster response times for clients.
  • Managed a high volume of reservations, maintaining accuracy and organization under pressure.
  • Assisted in the development of promotional packages, resulting in increased bookings during slow periods.
  • Implemented an updated reservation system, improving overall productivity and data management.
  • Collaborated with sales team to maximize group bookings and special event reservations.
  • Maintained strong relationships with corporate clients, ensuring repeat business and ongoing revenue growth.
  • Provided exceptional customer service through attentive listening and clear communication skills, earning positive feedback from clients.

Accounts Payable Clerk

Mobil Micronesia
01.2007 - 05.2007
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Prepared vendor invoices and processed incoming payments.
  • Maintained good working relationships with vendors and resolved disputes.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.

Administrative Assistant

Office Of The Pohnpei State Auditor
03.2001 - 01.2007
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.

Education

Associate of Science - Business Administration

College of Micronesia, FSM
Pohnpei, FSM
12.2000

Skills

  • Contract Negotiation
  • Attention to Detail
  • Computer Literacy
  • Good with numbers

Timeline

Sales Banquet Coordinator Supervisor

Hotel Nikko Guan
10.2022 - 11.2023

F&B Reservation Clerk

Hotel Nikko Guam
05.2007 - 09.2022

Accounts Payable Clerk

Mobil Micronesia
01.2007 - 05.2007

Administrative Assistant

Office Of The Pohnpei State Auditor
03.2001 - 01.2007

Associate of Science - Business Administration

College of Micronesia, FSM

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Asieida Yens