Asif Sahabdin
Queens,NY
Summary
Hardworking employee enthusiastic about learning the retail field inside and out. Pursues opportunities to learn new skills and move up to build a career in the field. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Truck Driver
ASF Trucking
10.2022 - Current
- Operated with safety and skill to avoid accidents and delays.
- Maintained communication with the truck team to ensure the cargo was delivered in a timely manner
- Inspected trucks for malfunctions and reported vehicles to owner if there were any.
Customer Service Representative
SmartSign
01.2020 - 10.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Assisted the sales team in recommending customers about items that would suit their needs while providing them options and alternatives.
Team Leader
Duane Reade By Walgreens
10.2018 - 01.2021
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Education
No Degree - Business Administration
Queens Communtiy College
New York, NYHigh School Diploma -
Richmond Hill High School
Richmond Hill, NY06.2016
Skills
- Strong Work Ethic
- Self-motivation and discipline
- Ability to adapt to changes
- Stress management aptitude
- Communication and comprehension
Timeline
Truck Driver
ASF Trucking
10.2022 - Current
Customer Service Representative
SmartSign
01.2020 - 10.2022
Team Leader
Duane Reade By Walgreens
10.2018 - 01.2021
No Degree - Business Administration
Queens Communtiy College
High School Diploma -
Richmond Hill High School